SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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Windows not recognising SmartSDR V3.2.39 Audio
I am looking for advice on what to try next:
Cold Boot Flex 6600 then Windows recognizes SmartSDR and I can hear the radio.
Next time I "turn SmartSDR off and on", or "turn the PC on and off" then I get no audio from the radio. I can send audio to the radio - FLDIGI & WSJTx can send and receive.
If I look in the Windows Volume Mixer- SmartSdr is missing. Chrome or Spotify have no issues. I checked the microphone in Windows and it was working fine.
I uninstalled SmartSDR, updated Windows 10, updated all the Dell Drivers, ran a comprehensive Dell H/W diagnostic, reinstalled SmrtSDR. No improvement.
Not sure what to try next, any suggestions.
Thanks,
Mick
W6MOB
Answers
-
Mick
Rather than uninstalling and reinstalling (as they seldom fix things). Please follow up with our support team who can work with you to understand why it is not functioning.
Mike
0
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