SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Windows not recognising SmartSDR V3.2.39 Audio
I am looking for advice on what to try next:
Cold Boot Flex 6600 then Windows recognizes SmartSDR and I can hear the radio.
Next time I "turn SmartSDR off and on", or "turn the PC on and off" then I get no audio from the radio. I can send audio to the radio - FLDIGI & WSJTx can send and receive.
If I look in the Windows Volume Mixer- SmartSdr is missing. Chrome or Spotify have no issues. I checked the microphone in Windows and it was working fine.
I uninstalled SmartSDR, updated Windows 10, updated all the Dell Drivers, ran a comprehensive Dell H/W diagnostic, reinstalled SmrtSDR. No improvement.
Not sure what to try next, any suggestions.
Thanks,
Mick
W6MOB
Answers
-
Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator adminOptions
Mick
Rather than uninstalling and reinstalling (as they seldom fix things). Please follow up with our support team who can work with you to understand why it is not functioning.
Mike
0
Leave a Comment
Categories
- All Categories
- 246 Community Topics
- 2.1K New Ideas
- 489 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 134 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 223 SmartSDR CAT
- 163 DAX
- 348 SmartSDR API
- 8.6K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 766 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 733 Genius Products
- 393 Power Genius XL Amplifier
- 255 Tuner Genius XL
- 85 Antenna Genius
- 229 Shack Infrastructure
- 153 Networking
- 370 Remote Operation (SmartLink)
- 120 Contesting
- 583 Peripherals & Station Integration
- 115 Amateur Radio Interests
- 813 Third-Party Software