Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

Flex6400M: Only gets Connection (Waterfall/Receiving) after second reboot

snet0311
snet0311 Member ✭✭
in FLEX-6000 Signature Series
Hi,
i have to restart my 6400M always one mor time after i switched on the radio, to get full access to the receiver. Waterfall is "black", Spectrum visible, but no incoming signals to see or heard.
After the Restart all is OK.

73', Stefan

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    This would be best resolved by following up with a support ticket. They can help you out.

    https://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Support

  • snet0311
    snet0311 Member ✭✭
    Hi Mike. Unfortunately it was not possible to sign in for a ticket without a registration for the „Technical Support“ first. I did‘t find any option to register. So i‘ve done some further research about the problem. It‘s solved! The powering up and down with a delay was the solution. Done so, now it‘s working. 73‘, Stefan
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Yes, you will have to register to log a ticket.

    Upper right corner

    image.png


    Next


    image.png


  • snet0311
    snet0311 Member ✭✭
    The Devil is in the Details. „Sign In“, „Sign Up“ first 🥲😉
  • Franksr-N9GQR
    Franksr-N9GQR Member ✭✭

    I just was receiving all red in place of my water falls on 20m and all

    black on 40m?

    screen1.jpg

    screen2.jpg
  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Frank, I would suggest that you export your profiles, then do a factory reset. If that doesn't help, submit a help desk ticket.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories