SmartSDR v3.4.21 and the SmartSDR v3.4.21 Release Notes | SmartSDR v2.8.1 and the SmartSDR v2.8.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.7.28 and the Power Genius XL Release Notes v3.7.28
Tuner Genius XL Utility v1.1.16 and the Tuner Genius XL Release Notes v1.1.16
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Latest SmartSDR download did not install
I read the release notes and suggestions for smooth install. However, I think a few process steps would be a great help since I made the following assumptions for lack of clear direction otherwise.
- Backup profiles
- Turn Radio OFF
- Download v3.2.31 from Flex website
- Click on executable file and initiate installation (a few things happened, then nothing)
- Check Program Files directory to verify installation (nothing new here, previous software still installed)
- Locate Desktop icons for new SmartSDR, DAX, and CAT applications (nothing there)
- Turn of Windows Defender and repeat steps 4-6 (no joy)
- Post Flex community Discussion Topic for help.
Assuming above problem has been resolved, perform the additional following steps:
- Power up radio and click on SmartSDR v3.2.31 icon
- Click on Update Radio option
- Wait 5 minutes for firmaware updates to be applied to radio
- Cold boot radio
- Have fun exploring features with new software update.
Stuck no joy.... double checked directory permissions, security settings etc.
Please provide any help hints or additional steps.
Farmerkid Member ✭✭
Previously tried installing as Admin, success was found right clicking installation program and changing compatibility setting:
You have to love Windows (it's up today in the market).
Now onward to radio updates
This was great help. I had been having a boot issue with the machine and had to do an SLC clean and thought that was the problem. This worked great, now I hope I can remember it!
Isn't the latest version 3.2.37? or was this a typo at the beginning?
Anyway, I would strongly encourage installing the latest version, or, if you have a Maestro waiting until the version for it comes out.0
Leave a Comment
- 19.8K All Categories
- 177 Community Topics
- 2K New Ideas
- 364 The Flea Market
- 6.6K Software
- 5.6K SmartSDR for Windows
- 107 SmartSDR for Maestro and M models
- 269 SmartSDR for Mac
- 210 SmartSDR for iOS
- 200 SmartSDR CAT
- 136 DAX
- 330 SmartSDR API
- 8.1K Radios and Accessories
- 6.6K FLEX-6000 Signature Series
- 673 Maestro
- 35 FlexControl
- 803 FLEX Series (Legacy) Radios
- 549 Genius Products
- 312 Power Genius XL Amplifier
- 200 Tuner Genius XL
- 37 Antenna Genius
- 159 Shack Infrastructure
- 104 Networking
- 276 Remote Operation (SmartLink)
- 108 Contesting
- 417 Peripherals & Station Integration
- 103 Amateur Radio Interests
- 694 Third-Party Software