6400M SD Card Failure?

Mike McWhinnie/GM0DYU

My superb 3 month old 6400M running 3.1.12.51 needs the SD card replaced, service desk in Germany despatched a new SD card 16th December but with Covid/Brexit shenanagins likely to be some time before I see it. I'm aware this has been suggested before but why would Flex not permit those with the inclination/skill set download the image and create their own bootable SD card, until if/when the whole SD card issue is resolved, it would save a whole lot of frustration not to mention my £3k radio sitting on the desk unusable since 16th December.

Falling back to my old Kenwood TS2000, boy do I miss the Flex radio!

Happy holidays to all and hoping 2021 treats us all better than 2020 did.

Tim - W4TME

@Pete La et. al. See the post: https://community.flexradio.com/discussion/8023792/sd-cards-corruption-how-big-a-problem-is-this#latest

@ww1ssradio It is FlexRadio's policy not to distribute radio firmware in an image file format. There are anti-piracy mechanisms in the firmware that can prevent the radio from operating properly if not matched with a specific radio model. In addition, using a consumer-grade SD card on the radio will void your warranty.

Mike McWhinnie/GM0DYU

Thanks Erik, SD changed out and radio working again.

Happy New Year.

73 Mike.

Mike McWhinnie/GM0DYU

I would just add that the response from the US and EU service desk has been excellent, very responsive and provided suggestions to resolve the issue, really good job.

Pete La

[{"insert":"I agree, Flex should have the image available for immediate download and installation instructions for those who want to get back on the air in a timely manner. BTW, if I had known about this type of single point failure before hand I may not have purchased a Flex. I see more and more SD card failures on the community board everyday. Even brand new rigs that should no longer have the issue since they are running the lastest software. What gives? Is the problem fixed or it it still there?\n"}]

aa3ssradio

Ii think it should not be too hard to be able to send someone an ISO file to fix the problem to put on an SD card.. Unless the file is so big it would take forever to download.

Mike McWhinnie/GM0DYU

The replacement SD card arrived today, no instructions as to how to access the SD and change it out, anyone know if the SD card is in the usual type of card carrier where you need to push it in to release it or just pull it out??

73

Erik Carling EI4KF

Slides in and out