Help: Mac SmartLink dies after 100 seconds

k6jek

Works fine on LAN with an Airport Extreme. Also works fine on SmartLink with neighbor’s Wifi router. But at a different location using SmartLink and a different Apple Extreme it dies every time after about 100 seconds. Audio stops. Display stops. Controls still work. I can disconnect.

Windows 7 SmartSDR works fine at this location, same router etc. But SmartSDR for Mac and the Airport seem to have an argument after just a minute and forty seconds of bliss and then refuse to speak to each other. It happens every time. It fails in the same way when using wired Ethernet or Wifi. Airport Extreme says it’s version 7.9.1

Any suggestions?

Thanks

Jon

app SmartSDR for Mac-macOS--1 V1.4.10, D3.9.16 fw:3.1.12 running on x86_64 on macOS Version 10.15.6 (Build 19G2021)

k6jek

Weird twist. If I use my Virtual Private Network it works. Tested now with two different Apple Extreme set-ups in different locations. ~100 seconds then it locks up. Use the VPN which routes things through a third server, changes IP addresses and it works. Is anyone using Apple Extreme for WAN not LAN with success?