Follow feature not working?

K6HN

I have enabled the "follow" feature in various categories but have not received email notifications despite there being new posts. Am I missing a step to get this feature working?

Any ideas would be appreciated.

Thanks,

Tim - W4TME

@K6HN Did you follow a category or use the bookmark feature on an specific post?

And make sure you set your notification Preferences in your profile. You may only be getting popups.

Tim - W4TME

And I changed this post to a question topic. Please read the following post in the Message Board regarding the creation of Q&A topics: Using New Q&A (Question & Answer) Feature

K6HN

Hi Tim,

I selected a Category, then clicked on the "Follow" link. It then changed to "Following" as you see in this clip. I have all notification options selected and did get a notification of your posts here. I checked my SPAM folder and nothing from Flex is in there.

Tim - W4TME

@K6HN Did you make sure you set your notification Preferences in your profile to send email notification? You may only be getting popups.

K6HN

Notification setting are correct.

K6HN

Some additional info. I am getting notifications for threads that are "Flagged". See below.

Nothing for any category I have set to "Follow".

Tim - W4TME

@K6HN So, if you have posts that have been bookmarked (or as you say, flagged) , and this was a carryover from the old community, you will get notifications on update. To stop this you have to un-bookmark the post (in the top right hand corner of it)

I'm looking into the "follow" a category issue.

Tim - W4TME

@K6HN I just did a test with my test user account that is following this category and I received an email update within a few seconds of posting my last comment. Try unfollowing it and then re-following the category.

Al_NN4ZZ

Hi Tim and Gary,

I'm also not getting any email notifications for categories I have set to following.

• My notifications are set for EMAIL only
• my email address is correct
• I've tried "un-following and re-following, no change

Anything else to try?

Regards, Al / NN4ZZ

al (at) nn4zz (dot) com

6700 Win10 SSDR V2.4.10

K6HN

Al,

Good to hear it's not just me.

Tim,

Still not working.

I do get notifications on threads I have commented in, or have flagged. Following does NOT work.

Gary

Al_NN4ZZ

Any update -- after two more days, still no emails on categories I've set to FOLLOW. Is this working for other members?

I'm not getting any email notifications for categories I have set to FOLLOW.

• My notifications are set for EMAIL only
• my email address is correct
• I've tried "un-following and re-following, no change
• I am getting notifications for posts I created so seems that would confirm my email / notification setup is correct.

Anything else to try?

Regards, Al / NN4ZZ

al (at) nn4zz (dot) com

6700 Win10 SSDR V2.4.10

K6HN

Hi Al,

I don't think they are taking our reports seriously. I to am interested if others are having the same problem and just not reporting it or haven't noticed.

I would suggest the Admin should make a new account as a simple user, then "follow" some categories without posting in them and see if he gets emails. I bet he won't as I created a second account with a different email address and it has the same issue. No follow emails.

Gary.