Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, and Tuner Genius Software?
SmartSDR v3.4.23 and the SmartSDR v3.4.23 Release Notes | SmartSDR v2.9.1 and the SmartSDR v2.9.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.7.32 and the Power Genius XL Release Notes v3.7.32
Tuner Genius XL Utility v1.1.16 and the Tuner Genius XL Release Notes v1.1.16
SmartSDR v3.4.23 and the SmartSDR v3.4.23 Release Notes | SmartSDR v2.9.1 and the SmartSDR v2.9.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.7.32 and the Power Genius XL Release Notes v3.7.32
Tuner Genius XL Utility v1.1.16 and the Tuner Genius XL Release Notes v1.1.16
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Flex-1500 Error codes "Invalid number of channel" and "Invalid Stream Pointer"
Larry Kennedy
Member ✭
I encounter a problem when trying to "Start" the radio software. I get an error code saying "Invalid number of channels" followed by a code of "Invalid Stream Pointer". Does anyone have any idea if it is computer related or radio related. I myself think it is radio related. The radio was working fine then I just turned it on and this is what I got. I have the KE9NS software and I get the same thing with it. I swapped usb cables. I think I hear a radio repair coming.
0
Answers
-
Larry,
Are you sure that you have an active sound card subsystem? Might double check you sound card drivers, recent Microsoft updates has replaced vendor sound card drivers with generic MS drivers. You may have to go back to the vendor of you motherboard for the correct driver.. Also check that your microphone privacy settings allows microphone access to your applications..
73,
Dudley
0
Leave a Comment
Categories
- 20.1K All Categories
- 188 Community Topics
- 2K New Ideas
- 389 The Flea Market
- 6.7K Software
- 5.6K SmartSDR for Windows
- 109 SmartSDR for Maestro and M models
- 276 SmartSDR for Mac
- 210 SmartSDR for iOS
- 208 SmartSDR CAT
- 143 DAX
- 332 SmartSDR API
- 8.2K Radios and Accessories
- 6.7K FLEX-6000 Signature Series
- 678 Maestro
- 37 FlexControl
- 808 FLEX Series (Legacy) Radios
- 575 Genius Products
- 323 Power Genius XL Amplifier
- 208 Tuner Genius XL
- 44 Antenna Genius
- 171 Shack Infrastructure
- 110 Networking
- 285 Remote Operation (SmartLink)
- 109 Contesting
- 454 Peripherals & Station Integration
- 105 Amateur Radio Interests
- 723 Third-Party Software