Radio Dropping off line -- solutions

Mike-VA3MW

Ed Stallman

Dudley WA5QPZ

Patrick

Dudley, is correct, many months ago, had same problem.  Going into the advanced setting on the the ethernet and looking for anything that would turn the port off or put it to sleep.  Now the ethernet is happy.  One thing that would help us none PC admins.  Would be to create a library of settings for various PC functions that are used in our everyday use of SmarSDR and maybe some of the third party apps we most commonly use.  

WK2Y

Ed Stallman

Tnx Dudley , The iqRouter is new , I'll have to do some noising around to see if it's Green plus find AutoNegotiate . 
The dropout only happens on 1 of my 2 computers . I have a 6500 on the #2  computer and it never drops out but if I load it on the #1 computer it too drops out  

bahillen

KD0RC

Hi Ed, do you have a screen saver active on computer #1? If so, that might be the issue. 73, Len, KD0RC

Sergey KN7K

Sergey KN7K

I  actually would like to see the settings for each line from the hams who does not have interrupts.
Sergey, KN7K

Ed Stallman

Len no sir I do not , I have  things set to were the hard drive or monitor never sleep 
Ed N5DG

Ed Stallman

bahillen

Did you change Speed & Duplex to 100m and duplex. This was a key change from Mike. 73 Bill

Dudley WA5QPZ

Ed Stallman

Bill just checked to be sure , yes Speed & Duplex to 100m and duplex.
Ed N5DG

Ed Stallman

Wayne VK4ACN

Ive been having intermittent connection dropouts. I checked nic. Turned off windows power saving on nic. Funny thing is, i thought i'd already done that in the past. Maybe windows had changed it back with update. Dont know. I dont seem to have any of the green power settings. Set it to 100m full duplex. Ran it all night with 4 slices and 4 instances of wsjt-x. So far so good. No dropouts. Maybe that fixed problem.


Thanks for help

Wayne

VK4ACN

Ed Stallman

Mike-VA3MW

30 hours now.  No disconnect 

Wayne VK4ACN

Ed. Im assuming some cards dont do Green. But unticking the Windows power saving box might fix the issue. Mines been on 13 hrs with no dropout. But it was intermittent so fingers crossed

bahillen

Ed
I was using my Comcast/Router with all connection .
Tim from customer support suggested a switch for the Flex related equipment including computer to reduce network traffic and latency. If was a good improvement with virtually no data errors and 1 me latency. I just looked and had 20 errors in 10 million packets. 0.00%. It was a unmanaged 1 Gb switch no programming GS108v4. 8 ports Others may have other choices but it works for me and was suggested by Tim. It was $30-40. Nethgear

73 Bill W9JJB

WK2Y

Mike-VA3MW

Bob

Try just the speed setting and have it match your Switch you are connected to and see how that works for you.

73

WK2Y

My PC and Flex-6500 are optically connected directly to an IQ Router.  One other satellite connection direct to the router. No switch.  Should I get one in the upstairs shack?  The router is in the basement.   I have been able to disable energy efficient ethernet and green ethernet without any problems.  I should mention drop outs are not very common but do happen on a rare occasion.    Thanks for the help.  Bob

Mike-VA3MW

Hi Bob

The IQ Router actually has a 4 Port Switch in it, so you have to consider that device as well since it is a multifunction device.  

You can give the speed lock down and try.  Make note of it so you don't forget. 

Mike

WK2Y

I am able to lock down the speed.  One strangeness, however.   There is a Power Management tab.  If I turn off "Allow the computer to turn off this device to save power" and also the "Allow this device to wake the computer."  ,  I can get to some internet sites but not others and my Outlook email has no connection. I guess that's what caused my problems yesterday.   I'm not going to worry about it.   Just letting others know in case they run into something similar.   73, Bob 

Bob G W1GLV

Dudley, where do you find "Green Ethernet"?

WK2Y

If you go to device manager, choose your ethernet adapter, right click, choose properties, go to the advanced tab, you may find it listed.  Apparently, not every computer will have it.

Ed Stallman

I'm going from bad to worse , Now the radio lost connection and nothing I can do to get it to connect . Turning it off , removing the +12 for a few minutes , add the +12v back , turn on the radio , reboot the computer and when I click on thr SSDR icon the radio pops up and go's away ... Light on the front flashes RED for about 15 seconds and then blinks green .. What A  PITA . I just got this radio back from FRS last Tue for this problem 

Ed Stallman

I just did a factory reset and the radio came back up .. I had to do the same thing 14 hours ago ... Also I'm not reloading profiles , I'm building new .

Ed N5DG

Hunter - K3IE