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New router, now distorted remote transmit audio

John Langdon
John Langdon Member ✭✭
Using Flex 6700 at a remote site. I just upgraded my router at the remote site. Router at the control site did not change. Latency is the same, speed test is twice as fast download and I now have 188 down /12 up.  Receive audio when remote sounds good. Transmit audio using the Maestro is very distorted - it is understandable but low quality. Was fine before I changed the router. In local mode with microphone connected directly to the 6700 the transmit audio is fine. 

No real change in anything except the new router required me to change some of the external ports, but the internal ports stayed the same and everything connects fine. 

I will continue to investigate, and set up a receiver at the control site to try to monitor the audio, but has anyone else experienced this? What router parameters may have changed and how do I test them?  What's the standard for 'proof of performance' in the transmit audio link?

73 John N5CQ

Comments

  • Dan-N7HQ
    Dan-N7HQ FlexRadio Employee, Community Manager admin
    edited June 2020
  • Jim Gilliam
    Jim Gilliam Member ✭✭
    edited June 2020
  • John Langdon
    John Langdon Member ✭✭
    edited June 2020
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited June 2020
  • John Langdon
    John Langdon Member ✭✭
    edited June 2020
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited June 2020
    The IQRouter units dynamically deal with something called bufferbloat and give you a much better streaming experience.  They are well discussed in the Flex community.  You can read  more about them here https://evenroute.com/iqrouter.  I bought 20 for my friends here in Canada and they all loved them (I resold them to them ;) ).  

    But, it sounds like your LRT214 is not doing you any favours.  Also, keep an eye on the Gaming communities as they are big low latency.   I searched for some of the reviews and they were 'just ok'.  Any chance you can return it and try something else?  Given that was the only thing you changed out, you might try going back to your other unit and see if you still have the same issue.

    73 for now, Mike



  • Mark_WS7M
    Mark_WS7M Member ✭✭✭
    edited June 2020
    Perhaps RF getting into the router?
  • John Langdon
    John Langdon Member ✭✭
    edited June 2020
  • John Langdon
    John Langdon Member ✭✭
    edited June 2020
  • John Langdon
    John Langdon Member ✭✭
    edited June 2020
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited June 2020
    That is awesome.  The IQRouters have been very good and 'just work'.  Their support is very good as well.

    Mike

  • Clay N9IO
    Clay N9IO Member ✭✭✭
    edited June 2020
    Please would someone give a specific model that you are talking about? Not familiar with them.
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited June 2020
    Here you go from Amazon https://www.amazon.com/IQrouter-Self-Optimizing-Router-Improved-Quality/dp/B07Y8TQ5C6/ref=sr_1_3

    Here is the main site and any of their routers are good  https://evenroute.com/iqrouter

    Mike
  • Clay N9IO
    Clay N9IO Member ✭✭✭
    edited June 2020
    Thanks Mike
  • John Langdon
    John Langdon Member ✭✭
    edited June 2020
    I ordered direct from IQ, as as Amazon is delaying shipment on some "non-essential" items.  Arrived in 4 days from IQ.  IQ support was very good, answering my pre-sales but technical questions in a few hours via email.

    I also found the port forwarding in the IQ 'advanced menu' very straightforward and usable.  It had a bunch of other options that I did not understand, but I was able to do everything I needed to get Smart Link and my other remote apps up and running. If you do not need to forward any ports, the automated 'setup wizard' should do everything you need. 

    The IQ UPnP did insist on assigning new external ports to the 4993 and 4994 ports for Smartlink, but it works fine. 

    Also  the distortion from the previous router was readily apparent in the 'monitor' audio on the Maestro, and the improvement was easy to hear, too.  I still may use the 'transverter trick' to listen to the actual transmitted audio remotely.

    73 John N5CQ

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