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Flex 6600M not booting

Grant Kesselring
Grant Kesselring Member ✭✭
edited June 2020 in FLEX-6000 Signature Series
I normally do not power down my Flex 6600M for long periods of time.  Recently, I was out of town for several days and powered down the radio.  When I returned, my radio would not boot properly.

After pressing the power button, a gray screen comes up with the words, "Please wait..." in the center.  I waited over night and the same message is still displaying.  I am able to select different versions.  I select v3.1.12 and it says the installation is in progress with a progress bar.  However, when the installation completes it says "Update complete.  Select a radio to run" and I'm back at the gray screen with the words, "Please wait".  Any ideas on what to do next?

Comments

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited June 2020
    I have converted this to a helpdesk ticket.
  • Robert Lonn
    Robert Lonn Member ✭✭
    edited June 2020
    You shut down your radio, did you also shut down the DC power???
  • Bob Needleman
    Bob Needleman Member ✭✭
    edited June 2020
    When you went away did you disconnect the power supply from AC mains?  Sounds like you may have had a power surge or EMP. Whenever I go on vacation I completely disconnect - AC mains, coax, etc. After my last vaction (6 weeks), when I came home and re-connected everything, it all powered up just fine.
  • Robert Lonn
    Robert Lonn Member ✭✭
    edited June 2020
    The KEY is that after you Power down the 6600M radio and it appears to be powered off, it is NOT!!! You MUST wait at least 30 seconds BEFORE you **** the DC power... This is Per Flex!!! After I learned this all my power down events no longer cause strange behavior on Power On!!
  • Grant Kesselring
    Grant Kesselring Member ✭✭
    edited June 2020
  • Robert Lonn
    Robert Lonn Member ✭✭
    edited June 2020
    Try repeating this a few times.. I had similar issues due to not shutting things down correctly and had to do this a few times to get everything working. Sort of like having to re-boot your windows computer a few times to get it to start correctly.. That is all I can think of.
  • Grant Kesselring
    Grant Kesselring Member ✭✭
    edited June 2020
  • Grant Kesselring
    Grant Kesselring Member ✭✭
    edited June 2020
  • Bob Needleman
    Bob Needleman Member ✭✭
    edited June 2020
  • Grant Kesselring
    Grant Kesselring Member ✭✭
    edited June 2020
  • Bob Needleman
    Bob Needleman Member ✭✭
    edited June 2020
    Hi Grant- yes, I did read that V3.1.8 was the 'guilty' party in causing SD card corruption.  My 6600M came with V.2.6.1 from the previous owner, so I upgraded directly to 3.1.12 and avoided the earlier 3.1.8 version completely. My 6600M is working great and hopefully will not give me any problems. Yes, it's  a wonderful SDR and I love the "M" interface. Not perfect of course, as no rig is, but it meets all of my needs (and has a lot of features I don't 'need', but they're in there, hi).  73, Bob

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