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SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
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SmartSDR 3.1.8 not available anymore

N5NHJ
N5NHJ Member ✭✭✭
edited June 2020 in SmartSDR for Windows

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited May 2020
  • N5NHJ
    N5NHJ Member ✭✭✭
    edited June 2020
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited May 2020
    Hi Max

    I did call over to engineering to confirm this.  Between 3.1.8 and 3.1.12 they did not change a single byte of code in the Networking area of the radio.   There is actually tools that track that sort of thing.

    The every 0.5 second?  That is strange.   I would try the same test with a LAN cable from the Client (you don't mention what it is) to the radio (no switch or router involved).  If you see it, then I save your profiles and do a hard reset on the radio and see if it goes away.  If not, then let's drag in our support team to look further.

    Let us know how you make out.

    Mike

  • N5NHJ
    N5NHJ Member ✭✭✭
    edited May 2020
    Mike,
    it happens every 5 seconds connecting through SmartLink. I don't see the issue if connected locally. Should be considered that the local computer is different, though.
    image
    Please look at the attached image, 
  • N5NHJ
    N5NHJ Member ✭✭✭
    edited May 2020
    Hi Mike,
    Last night I spent some time investigating the issue and I discovered the system was dropping 2/3 packets every 5 seconds. The issue was present on just one computer, other computers in the same network  where i run SmartSDR were not affected by the problem. It turns out that I eventually rebooted my network's central switch and now the dropped packets are much less than before and definitely the issue is not happening every 5 seconds anymore.
    That computer is still dropping few packets, I'll investigate deeper.
     
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited May 2020
  • N5NHJ
    N5NHJ Member ✭✭✭
    edited June 2020
    Hi Dave,
    Thanks for the suggestion, I did it already.
  • N5NHJ
    N5NHJ Member ✭✭✭
    edited June 2020
    Mike,
    I've been in touch with the switch's manufacturer. They pushed a firmware update few weeks ago (coincidently almost at the same time 3.1.12 was available) who seems to be responsible for that UDP issue. I'm now running a beta version of the firmware which seems to fix the issue, yesterday I just lost less than 100 packets over a 10 hours connection.
    Definitely not a Flex problem!!!
    Sorry for the bandwidth. 
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited June 2020
    No, not a waste of time at all.  It is good to share your findings so others can learn.
  • Ken Wells
    Ken Wells Community Manager admin
    edited June 2020
    Would you share the make and model of your switch, just in case I have others with the same problem?  Thanks

  • N5NHJ
    N5NHJ Member ✭✭✭
    edited June 2020
    Sure, it is a Mikrotik RouterBoard (the model is not important, they have different hardware running the same firmware) which was running RouterOS 6.46.6.
    I'm now running 7.0beta

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