Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Bugs That Bugs You the Most

124

Comments

  • Russ Ravella
    Russ Ravella Member ✭✭✭
    edited May 2020

    It's a good question.  I also wonder about the beta process they follow.  But I find it hard to believe that the testers aren't noticing the bugs because they're pretty glaring. And it's not like unawareness of bugs per se is much of a problem anyway.  Finding them doesn't seem to be the problem.  And I don't believe the problem is with the software people themselves either.  They can only do what they're given direction and resources to do.

    I think Flex Executive Management is only willing to allocate some relatively small amount of resources to software and at some point they simply say, "that's enough - ship it".  It seems like they are still in a "this is all experimental anyway" frame of mind from the old days.  And don't care, or at least aren't willing to be responsible for the fact that they're advertising actual commercial products that people have a right to expect to work properly.  Dealing with the situation as it stands at this point may require a big investment and I'm guessing Gerald Youngblood doesn't have any interest in getting investors or whatever it might take.  We've been his investors without an honest disclosure of what we were in for.

    So if that's correct, I don't know how things are ever going to get any better.  I guess we can hope the Raytheon contract (and others?) really will result in so much overlap it will fix a lot of the problem.  Surely it's possible to at least some extent? Or that the radio business itself is/ becomes so profitable that adequate money from that can be reinvested to fund the necessary work.  All I know is I love the radio, Maestro and the PGXL and I have a huge amount of time, money and frustration invested in them now.  I just wish they worked the way they're supposed to.

  • Paul G4AFU
    Paul G4AFU Member ✭✭
    edited April 2020
    I've reverted from v2.6.1  back to v2.4.9 today. So far no cw dropouts. Ethernet cable to Netgear switch box. PC to switch box running DXLab. 20metres of cat6 cable from switchbox to router/internet. Fingers crossed.! 
  • Paul G4AFU
    Paul G4AFU Member ✭✭
    edited April 2020
    Looks like reverting back to v2.4.9 has cured the tx dropouts. Have used both manual keying with a bug into the radio and the internal winkeyer with paddles. Also CWX works as it should with no dropouts. 
  • Uwe - DK3WW
    Uwe - DK3WW Member ✭✭
    edited April 2020
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited April 2020
  • James Del Principe
    James Del Principe Member ✭✭✭
    edited April 2020
    That is exactly the kind of noise I have but the WNB does nothing....  nada...nein...niet.....zip.

    I can understand the NB doing nothing because it is for impulse noise which I do not have but the WNB should do something!    
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited April 2020
    Try a level of 93. Give it a few seconds for the WNB icon on upper right of panadapter to go from dark blue to light blue.

    if the noise floor is jumping up and down as shown in one of my videos then WNB will keep trying to find best solution.

    can you do short video or screenshot of your noise?

    Dave wo2x
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited April 2020
    Also turn off any preamps. That will affect the signal level WNB sees.
  • James Del Principe
    James Del Principe Member ✭✭✭
    edited April 2020
    Thanks, David. I have tried all different levels of settings on WNB. I do wait and the color does shift from the dark to light blue but no change in noise floor. I rarely use the preamps. They are rarely necessary and only add to the perception of noise.
    The noise floor does not jump but is a steady frying sound.... usually around -115 on the panadapter scale (right side scale)
    Not really sure how to do a video or screen shot. I have taken videos with my smart phone but how would I post that here?  Is there a way to capture it within the computer itself?    Many thanks, Jim
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited April 2020
    Hi James.

    -115 may be a normal noise floor depending on band, conditions, environment, and antenna.

    What I see here is a jump from -118 up to near -100. So a lot higher than the level you are seeing. It is most pronounced on 40 and 15 meters. 

    Dave

  • James Del Principe
    James Del Principe Member ✭✭✭
    edited April 2020
    Dave, that is with my normal antennas which are an OCFD for 80 to 10 Meters or an EFHW for 80 to 10 meters. I normally work 75 meters in the AM, 20 meters in the afternoon or early evening and then 40 or 80 at night.    That floor pretty much stays the same except when we have exceptional noise like from that CME the other few days. I also have a K9AY loop that I just put up and am experimenting with. It is about 15 dB quieter most times but usually needs 10dB of preamp.
  • Mal G3PDH
    Mal G3PDH Member ✭✭
    edited May 2020
  • Uwe - DK3WW
    Uwe - DK3WW Member ✭✭
    edited May 2020
  • Paul G4AFU
    Paul G4AFU Member ✭✭
    edited May 2020
    Mal, Agree, the Flex is not a great radio.  I wish I had sent it back for a refund from day one as not being fit for purpose. After investing over £5k in Flex (6600 + Maestro)I feel compelled to sit it out and hope they come up with some solutions. 
  • Pat N6PAT
    Pat N6PAT Member ✭✭
    edited May 2020
  • James Del Principe
    James Del Principe Member ✭✭✭
    edited April 2020
    David, your video is impressive.  The noise shown is exactly what I see. However, the WNB does nothing at any setting. The shade of blue does change showing it is active but no reduction is seen.     Jim
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited April 2020
    Then even though the noise you have looks the same it is not powerline noise.

    You mentioned noise at -115. How wide is the panadapter bandwidth? The wider the bandwidth the higher the noise floor will show. Right now on 80 meters with no powerline noise and panadapter showing 200 kHz my noise floor is -109. On 80 with 200 kHz panadapter it is around -111. Now zoom in on 40 and you will see the noise floor drop down. This has to do with bins per pixel and was explained by Steve Hicks in detail a while back. Based on your -115 noise floor reading (dependent on how wide the panadapter is) I do not believe you have an issue.

    I'll try to do a video later showing the different values for panadapter width vs noise floor.

    73
    Dave wo2x

  • Michael - N5TGL
    Michael - N5TGL Member ✭✭
    edited April 2020
    Yep, exact same thing happens here.
  • Bob N7ZO
    Bob N7ZO Member ✭✭
    edited May 2020
  • Paul G4AFU
    Paul G4AFU Member ✭✭
    edited May 2020
    Does anyone know if the recent upgrade to V2.62 has cured the CW tx dropout issues?
  • Steve G1XOW
    Steve G1XOW Member ✭✭
    edited May 2020
    My biggest irritation is not the bugs as such (I work in I.T. so know bugs very well), but it's simply that Flex has known most of these pet hates for years yet have not been forthcoming with many fixes from what I can see. Some of these bugs might even be pretty minor fixes, but major hassle and unhappiness to the user who only has a certain reasonable threshold before walking. 
  • Ha Gei
    Ha Gei Member ✭✭✭
    edited May 2020
    Steve,  you get 100 Points from me. You say it as it is...  but don´t think Yaesu is any better.. I also own a FTDX101D .. SAME **** .. Perfect Hardware..shity software and mad decisions on design. No one hears any plea´s from the forums or reacts. 


  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited May 2020
    Any CW fixes were not added to this last update as you may have noticed if you read the release notes. This last maintenance up date was an emergency up date, (critical) 
  • Paul G4AFU
    Paul G4AFU Member ✭✭
    edited May 2020
    Thanks Bill...I read the release notes and no mention of curing the tx dropout hence the question.
  • Lasse Moell
    Lasse Moell Member ✭✭
    edited May 2020
    Paul, I'm currently running 2.62 and it sure stlil there. As it seems not to affect the first character, having a short dwell time do help, having the radio revert to RX inbetween chars lessens the problem. It is a work around, but a lot better than havng to stare at the out-put meter like fool all the time.
  • David - KO1C
    David - KO1C Member ✭✭
    edited May 2020
    Amen!!! Please give us the option.
  • Bob N7ZO
    Bob N7ZO Member ✭✭
    edited May 2020
    I was not a heavy profile user, but when the profiles started changing on me unexpectedly, I quit using them entirely.  Too dangerous to my amps and untrustworthy in general.

    If I don't know the results of a button push, why would I ever push it.
  • Russ Ravella
    Russ Ravella Member ✭✭✭
    edited June 2020
    It's obviously true there are cases of software being an issue with other manufacturers too. But I've never had or even heard of a name brand radio where things like the CW mode is so **** up it's basically unusable, the SSB monitor doesn't work, the antenna tuner doesn't work, the actual basic radio settings are literally unstable, the antenna tuner can't be used at all with QSK, and endless others.  Yet after nearly a year since their last update, when they finally DO release a bug fix, it's to fix an emergency disaster they created with their last update - AND THAT'S it !

    I've often said, it's not so much the bugs per se that irritate me anyway.  It's the fact that based on the very little they "say" or more to the point, don't  say,  Flex Executive Management obviously doesn't GET (read, "care") how serious this problem is.  It doesn't bother them to take money from customers for products that literally don't work right.  If they did they'd have actually done something about it long ago.  This has been going on for YEARS like this and nothing has changed.  They almost act like they think there's something wrong with customers expecting their products to work.

    Very very frustrating.
  • Russ Ravella
    Russ Ravella Member ✭✭✭
    edited May 2020
  • [Deleted User]
    edited May 2020

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.