Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

My experience with: 1.- CAT ports missing from SmartSDR and 2.- Red light twice blink and reboot

YV5WZ Member ✭✭
edited April 2020 in SmartSDR for Windows
Be aware!!  Covid-19 Kills !!
Protect yourself and your family, we don't want you be missing on air

Since 2014 I've been a proud FlexRadio user; Excellent quality radios and top of technology for ham radio amateurs.
However, does heart not jump? (part of dealing with windows) when a CAT port disappears, radio does not transmit or light blinks red...who does not?

Anytime  I have had a trouble with my Flex (better say with my PC), I've open the browser and "clicked" on "flex community"icon on my desktop.. scared! looking for a fast way answer to solve the problem, most of the time answer is here!! Thanks to all flex users, colleagues, doctors, bankers, engineering, sales rep, Elmers...and of course: Flex employees (Big thanks to them) 

Thanks to my CAT ports mysterious disappearance I learned  (thanks to Bill -VA3WTB)  there is a Flex manager to restore your cat settings? https://www.flexradio.com/downloads/smartsdr-settings-file-manager/

and exists a procedure to re-associate CAT Ports with Virtual Serial Ports:


and we can use a little App to Remove  "In Use" Com Ports for Available Com Ports 


Hey! and Don't forget to back up your transmission, global and mic profiles

if you do all above (perfectly explained) and then perform a factory hard reset:
" Press and hold the Power button for approximately 5 seconds until the power button or power LED turns white. Release the power button and allow the radio to continue booting normally
                                                                                                                       Ken Wells
                                                                                                                        NM9P "
you will get back your Flex Radio CAT ports recovered, and smoothing  start up without red light

my five cents....

Thanks to Ken Well, NM9P  I appreciate the help!!


Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.