Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

I sold my Flex Radio to a friend an he needs do open an acoount with his data.

Geraldo
Geraldo Member
edited April 2020 in FLEX-6000 Signature Series
Equipment transfer of ownership

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited April 2020
    Hi

    Yes, he should open his own account for SmartLink.  

    Before you sold the radio, did you get a chance to reset the radio?  Or, you can ask your friend to do it by turning off the DC power, pressing down the power button and turning on the DC power while holding down the power button.  It can be released when it turns white.  That is assuming it is a Flex 6400 or 6600 since you don't mention what model it is.

    73
  • Geraldo
    Geraldo Member
    edited April 2020
    Hi Michael,
    Tks for the answer.
    It´s a Flex 6300.
    Will work alike?
    Geraldo
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited April 2020
    This should help

    https://helpdesk.flexradio.com/hc/en-us/articles/360020078612-How-to-Completely-Reset-a-FLEX-6000

    1.) Unregister the FLEX-6000 from your SmartLink Account
    • Start SmartSDR for Windows.  If you are not logged into your SmartLink account, login now.
    • Highlight your radio and click on SmartLink Setup
    • If you see a green check mark and it indicates your radio is "Configured for SmartLink", click on the blue UNREGISTER button.
    • You will get a message that the software is trying to connect to the SmartLink server.  When a connection is made, you will get the message "Hardware Key the radio now".  Press a hardware PTT (foot pedal, mic button, CW paddles). 
    • The message "Your radio has been unregistered" will be displayed when you have successfully unregistered your radio from your SmartLink account.

    There is no need to delete your SmartLink account even if you do not plan to use it ever again.

    2.) Reset The FLEX-6000 Callsign and Nickname
    • Connect to the radio using SmartSDR for Windows.  From the top menu bar select the Settings -> Radio Setup -> Radio tab
    • In the CALLSIGN field beside the Callsign button, backspace to delete any information in the box and then enter NOCALL.  Press the <ENTER> key when done.
    • In the NICKNAME field beside the Nickname button, backspace to delete any information in the box and then enter FLEX-6000.  Press the <ENTER> key when done.
    • Close the Radio Setup window.
    • Shut down SmartSDR for Windows.
    3.) Reset the Internal Database
    • Power off the radio

    For 6700 and FLEX-6500:

    • Press and hold the OK button while pressing and releasing the Power button.
    • Release the OK button once the power LED turns white and allow the radio to continue booting normally.

    For 6300, FLEX-6400(M) and FLEX-6600(M):

    • Press and hold the Power button for approximately 5 seconds until the power button or power LED turn white.
      Release the power button and allow the radio to continue booting normally.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.