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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
MAESTRO PROBLEMS
Comments
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Which SSDR version are you using?0
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SRI, forgot to mention that. Running 3.1.80
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Is the Maestro connected via wifi or lan?0
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wifi, PC on 5G, Maestro 2.4G. Also forgot to mention when Maestro is on the 5G it constantly keeps dropping connectivity. Live out in the sticks so practically no interference from others.0
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OK, that is what I thought.
I have seen this before. What I think happens is that the data flow on the WiFi network is getting interrupted, which isn't a surprise at all. The Flex Radios move data on the WiFi network that is very time sensitive. As operators, we can't handle our HF signals being very late (latency).
It could be that your router is buffering a lot of data and this is resulting in Maestro data being out of sync. (I'm sure Tim can explain further).
Since both devices are on WiFi, you have quadrupled the impact.
So, what can you do?- Try another WiFi access point
- See if you can get the radio LAN connected to the Access Point
- Reduce your data flow to the Maestro by sliding the FPS and RATE sliders in the Display tab (this will help a lot)
- Try not to use 2.4G since it is bandwidth limited
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Hi Mike,
I dont understand what u mean by different "access point" ? Radio is the only thing connected to LAN
I usually have the FPS and waterfall set very low.
When I try the using 5G on Maestro it locks up every couple hrs and 2.4G seems to last longer. WIFI traffic here very low, 2 PC's and sometimes my laptop.0 -
Mike,
Your WiFi access point actually has more connections than you think, especially at 2.4G. Every other WiFi device may have traffic on the same channel, of which there are very few, and has to decide if that traffic is for you.
A neighbor that is streaming can wipe out your box.
Direct STP/SSTP cable connection is best with a double female and very short UTP cable at your radio side. This prevents noise pickup and also avoids a ground loop. Other option get a longer SSTP cable, cut so it reaches to both devices, and install a non shielded connector at each cut.0 -
Appreciate ur suggestion but as I stated I live out in the STICKS so very little WIFI activity except for my 2 PC's and laptop once in a while. Have no clue about STP/SSTP ? The whole point of getting a Maestro was so I can use it rather than laptop when I want to go sit outside and enjoy the outdoors. My conclusion is that the tablet being used might be a little on the deaf side ? The Maestro is about 15ft from router so I would ASSume theirs plenty signal strength ?
I switched the Maestro to 5G couple hrs ago and will let her run to see how long before she locks up.
TNX 4 ur input0 -
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TNX Tim for taking the time for explaining and possible solution for my predicament !
73 N8AUM Vidas0
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