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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
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Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
antenna 1 high SWR, antenna 2 low SWR
Russell Locke
Member
Everything else being equal, why would Antenna 1 show off the scale SWR while Antenna 2 is low.
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Answers
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Are you sure you switched the TX and not only the RX to both antenna ports?0
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Was the tuner ON with ANT 1 ?0
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I'm fairly certain I switched both TX and RX. I don't know what is meant my "ON." I didn't need to use the internal tuner for Antenna 2 and Antenna 1 would not tune.
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All things being equal and configured properly, this would be indicative of a hardware issue.0
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Russell;
Curiosity question. Do you receive signals the same on ANT1 and ANT2, same level etc?
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Good question. I don't think I noticed but I am going to check it out now. And question answered: No difference in received signal level on Ant1 vs Ant 2.
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If u have a sig gen source see if theirs any difference between Ant 1 & Ant 2 for starters0
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You were perfectly clear.... people just don't comprehend what they read. It was very simple the way you stated it. Some of these comments I read above were rediculous.0
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Russell, I recommend that since what you are experiencing may be a hardware issue that you open a HelpDesk support ticket to have once of our technical support engineers work with you directly.0
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If it is under warranty it would be. In the future you may want to have the use of ant 2 and having it fixed after the warranty expires may be costly.
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There was a course of action recommended in your ticket but we never received any response from you.0
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Tim,
I tried the reboot and it worked! Thanks!
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I have the same problem. Antenna 1 shows very high swr without the tuner. Move the antenna to antenna B input and it shows proper low swr for same antenna. What was the recommended course of action for Russell?
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Please open and support ticket and if you can, also supply 2 pictures or screen shots of the 2 different readings.
You will need to say what version of the software and hardware you are using and if it is on the exact same feedline, meaning you physically moved the feedline from ANT1 to ANT2.
73
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