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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
6700 radio won't connect through smart link
Tom OBoyle
Member ✭✭
1
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Those are the same ports I've used for a year or two... They are forwarded to the 4993 (UDP) and 4994 (TCP) appropriately. Yes, I am "outside the local network" by routing the PC and iPAD via a different WLAN network that is isolated form my local LAN. When I am on the local network on the iPAD, I can connect locally to the radio. It offers the SmartLink connection, but does not connect.0
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Hi Tom
Can you do the test where you get the Red or Green light. It is in the SmartSDR SmartLink setup.
It sounds like your portforwards are not working correctly.
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Gotcha! Sounds like you covered all your bases. I'll convert this to a support case.0
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I have the exact same issue but with using WIN10. I travel extensively on business and really want to play radio reliably on the road.0
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Jim
Have you followed the steps in Chapter 8 of the SmartSDR V3 manual? When you did the TEST, did you get a green light that says everything is ok?
Let us know so we can work on this for you.
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Hi Michael,
Yes I did and I get the green light. I have already submitted a ticket and Ken is working it for me. Hopefully it's a **** thing I have just overlooked!0 -
Good to know. I'm sure ken will get to the bottom of it.
I have the odd issue with it (about 1/yr) and it is 100% my router that messes up.
730
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