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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
SmartSDR login
K7QDX
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So, this is easy to fix if you are at home. Difficult, if not impossible while remote. It is done this way for security reasons.
Service is closed until Monday, but you would still need to be at home and then you could solve it yourself by just logging out and logging back in so you can also do the PTT registration part.
Yes, you do need to keep a record of the email address you are using and the password.
Mike
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Thanks guys just being the spoiled Ham and have the want to play radio now.. you know when you are at the in-laws you need to escape.1
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It depends upon which authentication format you used originally. If you used the Gmail/Google or Facebook Authentication routine, then you must change your password via the Gmail/Google or Facebook site, and it will change your Gmail/Google or Facebook password.... If you originally used the simple Email + Password routine, then the “forgot my password” routine in SmartLink should send you an email to change the login password for SmartLink. And it doesn’t change your actual email password. But if you need to unregister or re-register the radio, or change the type of account authentication, you must be able to key the mic or hit the cw key at the radio to verify the registration change. This is a security measure to prevent someone from hijacking your radio....1
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