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SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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PGXL Won't Connect

Ian1
Ian1 Member ✭✭
edited July 2021 in Power Genius XL Amplifier
PGXL 1st use not showing up on PGXL Utility.
On PGXL front Panel no Band Data showing.
Running 6700 version 3.18 Smart Link running or local same issue.
Submitted a Help Desk ticket but was hoping for any ideas you might have?

Tried several new Cables for Cat 5,6 not changes. Numerous reboots etc.

Ian
KM4CQG

Comments

  • Mack
    Mack Member ✭✭✭
    edited November 2019
    Ian, This doesn’t occur often. Here are things to check: 1. What IP address is the amp picking up from your DHCP server?. Look at the amp front panel. What is the IP address of your computer and radio? 2. Are you sure the amp and computer running the PGXL utility are on the same LAN subnet? 3. If 1 or 2 don’t yield information then I suggest a reset of the amp. A. Power off the amp. Press and hold the front panel standby button on the amp while powering it on using the switch on the rear of the power supply. You’ll need to calibrate the amp screen using a small pointed object to hit the + marks. B. That will reset the amp and cause it to clear any stored fixed IP address and revert to using DHCP. C. Once you can see the amp in the PGXL utility then be certain to enter YOUR radio serial number in the app. Let me know your result and I’ll try to help more. 73, Mack W4AX Alpha Team
  • Sergey KN7K
    Sergey KN7K Member ✭✭✭
    edited March 2020
  • Ian1
    Ian1 Member ✭✭
    edited May 2020
  • Dan-N7HQ
    Dan-N7HQ FlexRadio Employee, Community Manager admin
    edited April 2020
  • AC9S
    AC9S Member ✭✭
    edited November 2019
  • Ian1
    Ian1 Member ✭✭
    edited May 2020

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