Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, and Tuner Genius Software?
SmartSDR v3.5.9 and the SmartSDR v3.5.9 Release Notes | SmartSDR v2.10.1 and the SmartSDR v2.10.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.4 and the Power Genius XL Release Notes v3.8.4
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
SmartSDR v3.5.9 and the SmartSDR v3.5.9 Release Notes | SmartSDR v2.10.1 and the SmartSDR v2.10.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.4 and the Power Genius XL Release Notes v3.8.4
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
How to recover from software crash ? Two red flashes on LED then reboot

Roland HB9VQQ
Member ✭✭
This morning my 6600 (V3.1.7) will not boot anymore. The LED flashes red twice then reboots.
How can I recover the radio from this software crash ?
I upgraded to 3.1.7 a while ago, did not have any issues so far until now...
Thanks
Roland
How can I recover the radio from this software crash ?
I upgraded to 3.1.7 a while ago, did not have any issues so far until now...
Thanks
Roland
0
Comments
-
Strange, I did not touch the radio and all of a sudden the LED is steady green....0
-
I have seen strange things happen when the radio is expecting to find a network/internet connection and it's not immediately available when it boots up. I wonder if that might have been part of the problem.
73, de N4QM0 -
Would be helpful if there was some sort of a debug log to see whats happening during boot...0
-
Although the LED is steady green after a reboot I still cannot connect with SSDR. When I start SSDR it connects to the Radio for a milisecond, then the Radio reboots and SSDR comes with no connection to Radio error message.
Does not look good. I guess I need to open a trouble ticket with FRS Support now.0 -
0
-
Power supply; >12V and If you can watch the voltage while it's booting to make sure it has enough current capacity.0
-
Have you tried a full reset of the 6600?0
-
I am currently working with support on this issue. Waiting for their instructions.0
-
I am impressed , FRS Support fixed it while I had dinner :-) TNX Tim
0 -
You're welcome, Roland.
1 -
Also note these radios must have some form of Microsoft industrial version of operating system in them, with dot-net etc. I'm sure they have to do updates to keep them secure, unless not connected to the internet. I have seen mine pause quite a while on startup (calibrating for a longer than normal time), or even go through another startup boot-- and I assumed it was probably doing an OS type automatic update. My best guess anyway.
0 -
I left a comment on your Youtube.
0 -
I have just updated to version 2.7.3 on the Flex 6600 and now have two flashing red leds which eventually reboots to solid green. However, invoking SDR the software comes up but there is nothing I can do, If I try for a profile it goes through the same routine again. I would be interested in the cure to this please? I did manage to get it working once by opening SDR in ADministrator mode, but then it closed again after a while.
0 -
A factory reset managed to cure the above problem.
0
Leave a Comment
Categories
- All Categories
- 225 Community Topics
- 2K New Ideas
- 449 The Flea Market
- 6.9K Software
- 5.8K SmartSDR for Windows
- 120 SmartSDR for Maestro and M models
- 311 SmartSDR for Mac
- 233 SmartSDR for iOS
- 216 SmartSDR CAT
- 153 DAX
- 340 SmartSDR API
- 8.4K Radios and Accessories
- 6.8K FLEX-6000 Signature Series
- 706 Maestro
- 39 FlexControl
- 820 FLEX Series (Legacy) Radios
- 658 Genius Products
- 360 Power Genius XL Amplifier
- 229 Tuner Genius XL
- 69 Antenna Genius
- 213 Shack Infrastructure
- 142 Networking
- 338 Remote Operation (SmartLink)
- 116 Contesting
- 537 Peripherals & Station Integration
- 108 Amateur Radio Interests
- 767 Third-Party Software