SmartSDR Uninstall Program

Bill / VA3QB

Jim Gilliam

Duane_AC5AA

Jim Gilliam

Delbert McCord

Bill / VA3QB

Jim
I don't recommend anyone that has not done registry work before, do not try to edit it.  I learned from a person a decade ago that was a computer science major...   now I have my own, my son.  But if you try, you could "brick" your operating system and would have to completely reinstall Windows which is a real pain in the ****.  

Bob G W1GLV

Best remedy for all these problems is to stop updates altogether. Flex software does not need all these updates to run properly. If u lookup in my profile you'll find instructions on how to do this.

Lawrence Gray

I agree with your suggestion.  I use Revo Uninstaller, which I recommend.  Now that I am running Windows 10 (ugh), I understand the pain caused by Win10 to SSDR users.

Michael N3LI

Michael N3LI

You really shouldn't have to go into the registry for even a scorched earth SSDR uninstall/reinstall.

Jim Gilliam

Michael N3LI

I don't think you need to remove anything in the registry. You could scan and remove things with CCleaner if you wanted. Back up the registry when prompted. 

Most if not all problems with W10 and SSDR come about when an update comes in, then removes files, or changes their names for some unknown reason.

The reason a lot of us go scorched earth, is that this problem has become so repetitive, so pervasive, that we just don't feel like making troubleshooting W10 SSDR the focus of our Amateur Radio hobby. 

So if something stops working, we just scorch and rebuild.

Lawrence Gray

Exactly right--the sign of a poorly configured uninstaller.

Anthony Scandurra

Create a file called RemoveDAXRegistryEntries.reg with the following contents:

======================================================= 

Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINESOFTWAREFlexRadio Systems DAX TX]

[-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesFlexRadioSystemDAXService_TX]

 

[-HKEY_LOCAL_MACHINESOFTWAREFlexRadio Systems DAX IQ]

[-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesFlexRadioSystemDAXService_IQ]

 

[-HKEY_LOCAL_MACHINESOFTWAREFlexRadio Systems DAX MIC Audio]

[-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesFlexRadioSystemDAXService_MICAudio]

 

[-HKEY_LOCAL_MACHINESOFTWAREFlexRadio Systems DAX Audio]

[-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesFlexRadioSystemDAXService_Audio]

 =======================================================

Then, create a command file called RemoveDAXRegistryEntries.cmd to run regedit using the .reg file you just created with the following contents:

 =======================================================

@echo off

regedit /s RemoveDAXRegistryEntries.reg

 =======================================================

Then, run the .cmd file.

Duane_AC5AA

Yes, Revo safely removes Registry entries. That is the first section of the "Scan" operation that follows the execution of the program's uninstall routine.  The second section of the scan looks for other files.  I've used Revo for years and never had a problem with it.   Without removing extraneous registry entries, the file just continues to grow with unnecessary junk. 

Steve Blankinship AG4SO

Michael N3LI

Exactly, Steve. I've made this suggestion several times. Because Windows updates wreck systems. I just had an update wreck our 7610's digital modes, after Microsoft decided that the needed files weren't needed. The network is usually air gapped, but someone decided to tether 4G to the network.

My bad - gotta go block W10 updates on that network now.

Michael N3LI

The stuff left behind by SSDR removal is pretty innocuous, but you never know what a W10 update is going to treat you with, and really, it gets old troubleshooting, and I'm not certain knowing the exact thing that was wrecked in any one update matters, so away it goes!

Francesco Doenz

Ray - K6LJ

Yes check the internet for group polices. I adjusted mine to exclude auto updates. The computer will not update unless you say ok. I only update when i have time and always have to rename DAX drivers. Controlled mayhem! You could go forever with the updates waiting to be installed if you wanted but that of course is not the best idea. After renaming the DAX drivers a few times it is much easier.. traveling at the present or would give you the link. Good luck. Ray

Craig Williams

As a consultant and user since DOS I have NEVER seen a Windows program uninstaller that removes everything it's program installs on a system. I believe it's just lazy and sloppy programming. As others have said CCleaner has allowed me to keep my existing PC running from it's original Windows 7 install to the latest Windows 10. Just like Bill who started this post I had to use the Flex document to "fix" my CAT and DAX with my last SSDR update. I haven't used Revo uninstaller but it sounds like a good utility?

John WA7UAR

@Francesco, I use “solution 3” in this link to meter my network connection. https://www.easeus.com/todo-backup-resource/how-to-stop-windows-10-from-automatically-update.html

WK2Y

Harold Rosee

Bill -VA3WTB

What can Flex do about it,,it's not their problem. Many other companies besides Flex are having trouble from **** updates as well. With all the people and money at Microsft, they still can't fix their updating problems that break things all over the world.

WK2Y

I am thinking that whatever steps folks take to fix the problem(s) could be turned into a script, batch file, or exe, to make it a one step fix, but perhaps that's being naive about the how complicated the problem is. 

Michael N3LI

I went for over a year with no problems. Now I get hit with something on most updates. For folks that want to commiserate, I fixed a W10 problem that hit an IC7610 yesterday.

Drivers, especially audio drivers are the latest target of Microsoft updates. For some bizzare reason, W10 updates have taken to renaming DAX audio drivers. And kinda randomly. First time it hit me, Microsoft decided that all of my Dax Drivers needed to be serialized IQ drivers. Last two times, it was less drivers, but the real IQ drivers were renamed. That was when I got two updates in one day, and two breaks. 

With the IC7610, Microsoft decided that the audio driver for USB from computer to radio needed erased altogether.

I think the problem that Flex has with trying to fix this is that it's like a game of Whack-a-Mole. Something different most every time.

W10 is abusing the bejabbers out of it's users. But as long as they stay with Windows, Microsoft doesn't care.  

Michael N3LI

If you want to see the ultimate lazy and sloppy uninstall process, I once revo'ed an install of Microsoft office. Yikes! There must have been thousands of files left, I'm I'm failry sure a number of them were active. 

I do three things when setting up a new computer. Install CCleaner, Revo, and use Edge to download FireFox and Chrome.

Michael N3LI

Microsoft doesn't do anything about it because users won't switch. They'll grumble, but go right on using it.

Ted VE3TRQ

I switched in 1984 :-)

Michael N3LI

I've been a Mac User since Toaster days. In 2011, I took up Linux, and thought I was through with the monter from Redmond. 

Then I bought my Flex
Then Windows 10 came out and upset the apple cart.