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Issue using Facebook credentials on SmartSDR

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Renner PY7RP
Renner PY7RP Member
edited September 2019 in SmartSDR for Windows
I own a Flex 6500 v2.5.1 and it is registered to login using my Facebook account. It has been working fine but suddenly, when tried to logon from my company desktop i got the following error message from Facebook: "This app is not setup: This is yet under development mode and you do not have access to it. Change to a registered test user or ask for permission from the App administrator"

Comments

  • KC2QMA_John
    KC2QMA_John Member ✭✭
    edited August 2019
    Options

    Work network PC security blocking you.

    Try using your personal computer.
  • David Hickman
    David Hickman Member ✭✭
    edited August 2019
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    I would contact support ASAP and as a rule never tie your personal info with any idenity delegation service like facebook.

    Privacy aside, your FlexRadio will be around a long time after Facebook is long gone.  

  • Renner PY7RP
    Renner PY7RP Member
    edited August 2019
    Options
    i was connected through a personal wi-fi network...
  • Renner PY7RP
    Renner PY7RP Member
    edited August 2019
    Options
    Well, SmartSDR gives that option... to use dedicated credentials or FB or Gmail credentials... 
  • Eric-KE5DTO
    Eric-KE5DTO Administrator, FlexRadio Employee admin
    edited September 2019
    Options
    I just tested the Facebook social sign on for SmartLink and didn't have a problem.  Please let us know if you continue to have trouble logging in.
  • Renner PY7RP
    Renner PY7RP Member
    edited September 2019
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    After many trials i decided to reset my credentials for smartlink with facebook and created a dedicated account for smartlink. Now everything runs as it should, better this way :).

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