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"page_fault_in_nonpaged_area" error after installing SmartSDR

Andy M5ZAP
Andy M5ZAP Member
edited June 2020 in SmartSDR for Windows

Comments

  • bahillen
    bahillen Member ✭✭✭
    edited July 2019
    Open a help desk ticket.
  • Andy M5ZAP
    Andy M5ZAP Member
    edited February 2020
  • Bob G W1GLV
    Bob G W1GLV Member ✭✭
    edited June 2020
    Andy, I would download the SSDR file again and install the new copy.
  • Andy M5ZAP
    Andy M5ZAP Member
    edited February 2020
  • Dave - WB5NHL
    Dave - WB5NHL Member ✭✭
    edited July 2019
  • Andy M5ZAP
    Andy M5ZAP Member
    edited February 2020
  • Steve K9ZW
    Steve K9ZW Member ✭✭✭
    edited July 2019
  • Ken Hansen
    Ken Hansen Member ✭✭
    edited July 2019
    When you say "install 3.0.27" do you mean on a PC that never had SSDR installed on it, or is it an upgrade of a prior SSDR installation, and if so, what version was previously installed (V2 or V3), and did you remove previous version before installing 3.0.27?
  • Andy M5ZAP
    Andy M5ZAP Member
    edited February 2020
  • Steve K9ZW
    Steve K9ZW Member ✭✭✭
    edited July 2019
    May be worth doing a removal of 3.0.27, then doing the 2.5.1 followed by 3.0.27 

    No guarantees doing the 2.5.1 to 3.0.27, but I did find this technique a work around on one of my PCs.

    73

    Steve
    K9ZW 
  • Andy M5ZAP
    Andy M5ZAP Member
    edited August 2019
    Hi Steve I tried the procedure you described and although it booted ok with just 2.5.1 installed as soon as I installed 3.0.27 then the PC Boot fault issue came back. Has anybody else had this issue? Today it took over 10 attempts before the PC successfully booted.
  • K1FR
    K1FR Member ✭✭
    edited November 2019
    Andy: just ran across a similar problem. A brand new computer which was running fine with windows 10 1903 and SSDR 2.6.1.  Today had notice to update the Dell BIOS which went fine. However, when I started SSDR I got a BSOD with PAGE FAULT etc and indication it was portcls.sys problem. Sounds a lot like what you experienced.

    The Dell box was really flakey until I totally uninstalled SSDR and all elements per Tim's excellent instructions. It still threw a couple of BSODs, but rolling back to a restore point seems to have worked.  Now, fingers crossed, computer seems fine without SSDR.

    Just wondering if you have any updates from your last post? Did you find a workable solution?  Many thanks.

    73, Tom
    K1FR

  • K1FR
    K1FR Member ✭✭
    edited November 2019
  • Andy M5ZAP
    Andy M5ZAP Member
    edited February 2020
  • K1FR
    K1FR Member ✭✭
    edited November 2019

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