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Flex Screen Interaction

Kevin J. Darrah
Kevin J. Darrah Member ✭✭
edited July 2019 in FLEX-6000 Signature Series
I made a post yesterday, and got atleast part way on my diagnosis. It seems if I minimize the Flex Program while I am navigating the Internet everything seems to be fine and I don't experience any screen freeze ups, noise drop outs, or packet loss between the Laptop and Flex 6400.

I used the Laptop and Flex for 4 months without issue, until I tried to upgrade too 2.5.1 … I was wondering if anyone else had experienced this, and if there was any fix for it. Currently using Windows 10 64 Bit version. 

I thought maybe it might be the video drivers at first, but their up too date, and there were no issues previous to upgrade.

Thanks. 

Answers

  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited July 2019
    Have you started a help ticket? you should. If anything the upgrade should increace performance.
  • Kevin J. Darrah
    Kevin J. Darrah Member ✭✭
    edited June 2019
    Help ticket started, nothing useful as of yet. But Tim is helping and has sent a couple of emails. Trust me.... the performance did not increase, I even made a video of what it's doing. Everything is good so long as the Flex program isn't running. Beats me. 
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited June 2019
    Ok good, the problems your having is not common, there is nothing in the upgrade that should effect anything. He will get to the bottom of it..

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