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SmartLink compatibility?

Tom W3FRG
Tom W3FRG Member ✭✭
Is SSDR V2.49 Smartlink compatible with SSDR V3.0 SmartLink?
I'm trying to connect using V2.49 to a remote site which is set up using V3.0 and a connection cannot be made.
Instead of the "Connect" key it comes up with "Upgrade". 
Which when selected, says its not available Yet.


Tom W3FRG

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited June 2019
    Hi Tom

    No.  All devices need to be at the same version.

    Mike

  • Tom W3FRG
    Tom W3FRG Member ✭✭
    edited June 2019
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited June 2020
    Hi Tom

    It is connected to the radio licensing.  The Maestro would need to be a V3.  Did you try connecting to the radio as the Maestro should upgrade itself without issue.

    You can then go back to 2.4.9 if required.

    The only thing you can't do is upgrade the radio remotely over SL.

    Mike

  • Steve K9ZW
    Steve K9ZW Member ✭✭✭
    edited June 2019
    @Michael - If Tom is working from a PC, couldn't he also download & install the version of SmartSDR the radio is using?

    Thinking the licensed end is the radio, not the end user's end?

    73

    Steve
    K9ZW
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited June 2019
    Hi Steve

    Yes, of course.  You just can't upgrade or downgrade a radio remotely.

    Mike
  • Tom W3FRG
    Tom W3FRG Member ✭✭
    edited June 2019
    I'm operating from either a PC or Laptop, same results.
    Put Ver 3 on the laptop but it doesn't do anything.


    Tom W3FRG
  • Steve K9ZW
    Steve K9ZW Member ✭✭✭
    edited June 2019
    @Tom - I had that trouble and here is what I found - the desktop Icon was opening a different version of SmartSDR than I needed.  I can't shoot you a screen shot as I have some test software running, but the naming convention includes the version.

    So if the remote station is running v3.0.19 you need to download and installed v3.0.19 on your PC or laptop.  

    That way you will open the right user end software to match the remote station.

    73

    Steve
    K9ZW
  • Tom W3FRG
    Tom W3FRG Member ✭✭
    edited June 2019
    I believe that's what I did, but no go. I'll look closer and re try.

    Is there a way to remove a version from the radio out of curiosity?

    Tnx  Tom
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited June 2019
    Tom, 

    Give me a call and I can TeamViewer in and give you a hand.

    Dave wo2x
  • Tom W3FRG
    Tom W3FRG Member ✭✭
    edited June 2019
    Hi Dave,

    I probably didn't wait long enough before I tried to start the FRS 6600M at the remote site.
    I just tried again, site was turned on for a few hrs by owner so starting 6600M was almost immediate.

    The "WIDE" indication came up on all bands except 20m. I expect it on 60m.
    The only way I was able to get "WIDE" turned off was to switch from ANT1 to ANT2.

    I used a known working Profile for 80m from V2.4 and it worked fine, but "WIDE" was again present.

    I created slices for A, B & C; Could not create one for D.

    Tom W3FRG





  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited June 2019
    Hi Tom, give me a call during the day tomorrow (Thursday). I’m in the office anytime after 7 a.m. I will not be availble between 3 & 4 p.m. Dave
  • Tom W3FRG
    Tom W3FRG Member ✭✭
    edited June 2019
    Dave,

    The remote site has no PC  available, just the radio so there's no TeamViewer available to take a look see.
    I omitted stating which ANT1 /2 that I was able to select, it was the Receiving ANT1 / 2 which changed the WIDE disappear.

    I'll call around 0800 and hopefully be logged onto the remote 6600M for any troubleshooting.

    73  Tom W3FRG
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited June 2019
    If you see WIDE, then the band pass filters have been turned off.

    Have a look at Section 32.4.1 in the manual.  I tried to paste it in, but it pasted in as a mess.  There are 3 examples there.

    I suspect you are seeing wide since you zoomed out past the preselection filter bandwidth with 1 or more receivers.

    Mike





  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited June 2019
    We found the issue pretty quickly.

    The radio chooser showed there was still a client connected someplace to the radio. Explains why Tom could oly open 3 panadapters. Once we force disconnected the unknown client everything worked fine.

    Dave wo2x

  • John - K3MA
    John - K3MA Member ✭✭
    edited June 2019
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited June 2019
    Hi John

    I am not sure we have ever published those numbers.  However, you can easily test it yourself by slowing zooming of the panadapter out with only 1 slice active.

    You can also be in a WIDE mode if you have 2 slices active on a single SCU and in order for them to work correctly, the BPFs would have to be disabled.

    Mike

  • Tom W3FRG
    Tom W3FRG Member ✭✭
    edited June 2019
    Which manual are you seeing these comments of 39.4.1 , user, software ??

    Tom

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