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SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
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Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
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Version 3.x a no go

KC0EM
KC0EM Member ✭✭
edited June 2020 in FLEX-6000 Signature Series
«1

Comments

  • KF4HR
    KF4HR Member ✭✭
    edited April 2019
  • Abed - AB5ED
    Abed - AB5ED Inactive Employee
    edited April 2019
    Does your radio have Internet access?  Make sure that your radio is connected to the Internet and then reboot the radio.
  • Ted VE3TRQ
    Ted VE3TRQ Member ✭✭✭
    edited December 2019
    Verify the radio does not have a self-assigned local address (169.x) indicating it has no Internet access. You need the radio connected to a router, or if connected directly to the PC, you must have “Internet sharing” on in the PC.
  • Rick - W5FCX
    Rick - W5FCX Member ✭✭
    edited April 2019
    Power radio down then back up and see if it works. I had to do that earlier today on my 6700.
  • Tim KE4UK
    Tim KE4UK Member ✭✭
    edited April 2019
  • Abed - AB5ED
    Abed - AB5ED Inactive Employee
    edited April 2019
    Tim, I have verified your order from our records.  I have fixed the issue and your radio should now be licensed for v3.  Pressing the blue refresh button should get you going. 
  • KC0EM
    KC0EM Member ✭✭
    edited April 2019
  • KC0EM
    KC0EM Member ✭✭
    edited April 2019
  • N9VC
    N9VC Member ✭✭
    edited April 2019
  • KC0EM
    KC0EM Member ✭✭
    edited June 2020
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited April 2019
    What about a 5 port Ethernet switch in the closet? Then you can run an Ethernet cable from the radio to the switch. The radio does not need to be physically located near the computer. You might think about relocating the radio to have an Ethernet connection direct to your network of you are ever planning on remote operation. Dave wo2x
  • KC0EM
    KC0EM Member ✭✭
    edited December 2019
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited April 2019
    Dave, maybe call your internet provider and tell them what your having trouble with. I had a problem here after buying a new printer, it would not connect wirless. I call my provider and they went into my router and made some changes and now it all works well. Never had any problems with my radio connections.
  • Tim KE4UK
    Tim KE4UK Member ✭✭
    edited April 2019
    thanks … resolved

  • Ted VE3TRQ
    Ted VE3TRQ Member ✭✭✭
    edited April 2019
    Can you not use a WiFi bridge / range extender to create a wired network from your WiFi? There appear to be many available.
  • KC0EM
    KC0EM Member ✭✭
    edited December 2019
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited April 2019
    I'm not understanding, how would you download the update without an internet connection?
  • Paulo CT1ETE
    Paulo CT1ETE Member ✭✭
    edited June 2020
    I am having the same problem. Asks me to buy even if I bought my Flex in 2019.
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited April 2019
    Paoulo, Open a Help desk ticket Include the serial number of your radio. Dave wo2x
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited April 2019
    Yes, if you are having issues, please open a helpdesk ticket.  You will need your radio ID and serial number.  
    https://www.youtube.com/watch?v=zO90kVkIYM8
  • Abed - AB5ED
    Abed - AB5ED Inactive Employee
    edited April 2019
    Paulo, if you purchased your radio in 2019 and it hasn't been licensed for v3, we'll fix it for you.  Please open a helpdesk ticket with the order invoice to expedite the process.
  • Geoff AB6BT
    Geoff AB6BT Member ✭✭✭
    edited April 2019
    I have the same question, but perhaps the computer has Wi-Fi and the radio is connected only to the computer???
  • Ted VE3TRQ
    Ted VE3TRQ Member ✭✭✭
    edited December 2019
    Hi VC. You did not say what kind of Flex radio you have. If it is not an “M”” radio, you obviously have it connected to your computer, and I presume that computer is connected to the Internet via WiFi. If so, all you need to do is “share” that WiFi connection on your PC - your Ethernet-connected radio then has access to the Internet through your PC. It is not trivial, but absolutely works - I do it often using a Linux PC, and Windows has the same capability. If you have an “M” radio, and do not have it connected to your PC, it’s not much more work as long as your PC has an Ethernet wired capability. COnnect your radio to the PC via a Cat5/6 jumper, and again configure sharing of the WiFi connection. If you have no Ethernet wired (RJ45) connection on your PC, you have a bit more hardware to buy - a WiFi bridge to Ethernet. Then connect the bridge and wire it to your radio - it will then share your network and its Internet access.
    There are many people on here who can help you out. Ted VE3TRQ
  • N9VC
    N9VC Member ✭✭
    edited April 2019
    If you're directing your comment to me. I did not realize I posted something that
    said I had a problem hooking up for version 3. I have been running it since
    yesterday. Or was this for someone else?

    Jim N9VC
  • Ted VE3TRQ
    Ted VE3TRQ Member ✭✭✭
    edited April 2019
    (That was for KC0EM, who signed with his initials “VC” :-)
  • KC0EM
    KC0EM Member ✭✭
    edited April 2019
    That is correct.
  • Ed.G
    Ed.G FlexRadio Employee ✭✭
    edited April 2019
  • Logan KE7AZ
    Logan KE7AZ Member ✭✭
    edited June 2020
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited April 2019
    It works fine if you have the radio connected to the router directly as well as the PC connected to the router.

    Some users cannot configure their installation to have the radio able to talk to the Internet, which is required to do updates.

    Ed G and Eric posted links to Help Desk articles to get network bridging working.

    The biggest problem is there are so many different configurations of home networking that some will not work.

    Dave wo2x

  • KC0EM
    KC0EM Member ✭✭
    edited April 2019

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