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SmartSDR v3.9.18 and the SmartSDR v3.9.18 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.9.18 and the SmartSDR v3.9.18 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
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SmartLink Setup
Sergey KN7K
Member ✭✭✭
I searched the forums and while there are quite a lot of posts I could not find an answer to my issue.
I have registered SmartLink a while ago and tried several times succesfully from other places.
Did not check last few months and when I did, I could not connect from iPAD or iPhone when i am not home.
SSDR on iPAD or iPhone can see and can connect on WIFI fine when I am home. Anytime I am outside - nothing.
SmartLink Automatic test pass.
As far as I see my router recognized the ports.
The only things that changed in my home over last few months is switch from Frontier FIOS to Comcast cable, but I think settings in the router show me that TCP/UDP are correct.
What do I miss?
Radio is 6600.
Thanks
Sergey, KN7K

I have registered SmartLink a while ago and tried several times succesfully from other places.
Did not check last few months and when I did, I could not connect from iPAD or iPhone when i am not home.
SSDR on iPAD or iPhone can see and can connect on WIFI fine when I am home. Anytime I am outside - nothing.
SmartLink Automatic test pass.
As far as I see my router recognized the ports.
The only things that changed in my home over last few months is switch from Frontier FIOS to Comcast cable, but I think settings in the router show me that TCP/UDP are correct.
What do I miss?
Radio is 6600.
Thanks
Sergey, KN7K
0
Answers
-
Have you tried to log out of SmartLink on the IPAD and log back in?
Sometimes I have to do that if I haven't connected in a few weeks.
What network are you using on the IPAD when you try to login?
in your IOS Smartlink settings you may want to try turning on IPv6 if your running on a cell network like T-Mobile.
73
0 -
Hmm, it did work.
Very weird.
Thanks0 -
Hey Sergey
If you are still having issues, give me a call today at the office and I'll see if I can log in from one of my devices.
Mike va3mw
0 -
Thank you Mike, I will check it today from outside of my home and in case of any issue I will let you know. Sergey, KN7K0
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