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Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.10.10 and the SmartSDR v3.10.10 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.10.10 and the SmartSDR v3.10.10 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
DXLab Does Not Support SmartSDR v 3
Comments
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Thanks! Must have missed the announcement
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Some users -- including me -- report that SmartSDR v3.0.27 occasionally disconnects from Commander, and then automatically re-connects. To rule out SmartSDR's "keepalive" mechanism as the source of these disconnects, I have sent a version of Commander that does not activate this mechanism to 11 Flex users. Some still report seeing disconnects. So far Flex personnel have been unable to determine why this happens with 3.0.27, but never happened with SmartSDR v2.4.9. I haven't used SmartSDR v2.5.1 enough to know whether it too occasionally disconnects.
I have also seen SmartSDR v3.0.27 enter a "mode" in which transmitted audio is badly distorted, a mode that is immediately cured by terminating and restarting it. I've sent a recording of the distorted audio to Flex personnel. They are hopeful that future improvements to DAX will correct this.
I have on several occasions seen SmartSDR v3.0.27 lock up. Termination via Windows Task Manager and a re-start will cure this.
Unless you have need of a feature or defect repair in SmartSdr v3.0.27, my advice is to remain with Smart SDR v2.4.9.
Asher, I've sent you an invitation to join the DXLab Discussion Group so you can keep abreast of new release announcements. I don't routinely post them here.0 -
Dave,
Thanks so much for the info. I've been seeing the "DAX TX Audio intermittently corrupted" bug since v1.x. I was checking on DXLabs support since I finally cleared the backorder list for a PGXL and didn't want to get stuck with a potential "PGXL requires V3.x, while DXLab requires V2.x" situation."0
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