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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
6600M main tuning knob responsiveness
t ash
Member
1
Answers
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Is the issue still there if you reboot the radio? Are there any other clients connected to the radio?
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My VFO B knob is not turning smoothly. It also makes a slight grinding sound when the knob is turned. Something is wearing or binding on the encoder shaft. Flex has been notified of my issue. I am sending the radio back for a replacement encoder.0
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Hi Joe, yes, dealing with a formal ticket is the way to go for hardware issues.0
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Thanks Michael. Now that you mention it, this did not start until I hooked up an external 4K monitor. After disconnecting the monitor all appears to be normal.
TKS
Thornton0 -
Hi Joe, the Grinding could be the Encoder in the Radio or it could simply be the VFO B knob is just to far on the shaft and rubbing the case of the radio.
If you CAREFULLY remove the rubber cover from the circumference of the knob (BIG RUBBER BAND) there are a couple Alan set screws that you can loosen and pull the knob off the shaft a little bit and re-tighten them and see if it cures it, My Maestro did this when it was new and this is what fixed it
If it still has drag / grinding then you will need to send it in by doing a help ticket.
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Yep, already done all of that stuff. There is something wrong with the encoder shaft. Flex has authorized a return for this issue. Thanks -Joe0
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