Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need the latest SmartSDR and Power Genius Software?

SmartSDR v3.1.12 and the SmartSDR v3.1.12 Release Notes. | SmartSDR v2.6.2 and the SmartSDR v2.6.2 Release Notes.
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes. | Power Genius XL Firmware v3.4.16. | Power Genius XL Utility v2.2.10.

Lost DAX Drivers

Al ReevesAl Reeves Member ✭✭
edited May 2019 in FLEX-6000 Signature Series
After installing the latest Window 10 update I lost my DAX drivers.  I performed (twice) the uninstall/install procedure recommended by Flex with no success.  This happened once before and Tim had to remote to my computer via teamviewer and reinstall DAX drivers.  I have place a call to Flex tech support but they have not called back.  Can anyone help in the meantime?

Comments

  • Jay NationJay Nation Member
    edited May 2019
    Al 
    I can get you sorted back out, I'm permanently parked in the #Flexradio IRC channel.
    Clicking that link in my post signature will take you there.

         SDRgadgets

    #FlexRadio IRC chat

       73, Jay - NO5J

  • Dick BDick B Member
    edited March 2019
    I recently upgraded a system from Win 7 to Win 10 and lost DAX and CAT.  I just followed the reinstall procedure on the Flex site and both came back just fine.  Here's the DAX procedure.   https://helpdesk.flexradio.com/hc/en-us/articles/204017069-How-to-Manually-Re-Install-DAX-Drivers 

  • Mike KrzystyniakMike Krzystyniak Member
    edited March 2019
    I had the same problem.  Yesterday morning I elected to do the W10 update.  When done I found by reviewing the Device Manager that it blew away DAX RX Audio channels 1-4, and a few of the other channels.  Following the process Tim wrote fixed it.

    It would be nice if there was (and maybe there is) a script that could be run to accomplish the same.  Typing those longer strings can tedious and challenging for the visually dyslexic. 

    Regardless, thank you Tim and the group for the community support and solutions...

    73  Mike K9MK


  • Dick BDick B Member
    edited March 2019
    Copy/paste to avoid all the error prone typing.  Yes, a script would be useful but you probably will only ever need to do this once, so it's bearable.  

  • Mike KrzystyniakMike Krzystyniak Member
    edited March 2019
    Hi ****,  This was my 3rd or maybe 4th time I had to do this, but the first time using 2.4.9
    I was a late adopter of V2 so previous driver installs were using V1 and involved both the DAX and CAT.

    R R, copy and paste does work but at 0800z I was a bit slow on the drag and drops.
    I was thinking of a red button under the APP settings. 
    Seems simple enough to embed that into the APP.

    Thank you.

    73's   Mike K9MK

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Home • FLEX-6000 Signature SeriesComment As ...

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
New Discussion Ask a Question

Categories