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Maestro USB cable in the wrong place.

VA7BNB_Brent
VA7BNB_Brent Member ✭✭
edited April 2020 in Maestro
Hello 
I received my Maestro (V2) yesterday and it is great!
when I opened the battery compartment to install my battery, I found there is a choke on the USB cable that will not let me hook up the battery. I need it to come out toward the top or bottom of the compartment, not the center. I have attached a picture.

I am reluctant to oen the case because of warranty.
Anybody else seen this?
image

Answers

  • Mack
    Mack Member ✭✭✭
    edited April 2020
  • Chris DL5NAM
    Chris DL5NAM Member ✭✭✭
    edited January 2019
  • Mack
    Mack Member ✭✭✭
    edited January 2019
  • VA7BNB_Brent
    VA7BNB_Brent Member ✭✭
    edited January 2019
  • Mack
    Mack Member ✭✭✭
    edited March 2019
  • VE3DZP
    VE3DZP Member ✭✭
    edited January 2019
    Brent I know what you are up against. Flex recommended the MOGIX. It has two ports marked 2.1A and 2.5A but you can only hook up to the 2.1A as it is in the center.You will have to buy another battery sorry man.
  • Ian Snow
    Ian Snow Member ✭✭
    edited January 2020
  • Scott Russell - N1SER
    Scott Russell - N1SER Member ✭✭
    edited January 2019
    My thoughts exactly Ian. I purchased my Maestro spring of 2018 so not sure if that makes it an early V2 model but come on FLEX, share the updates and if there are issues with the past designs. Why the change?

    image
  • VA7BNB_Brent
    VA7BNB_Brent Member ✭✭
    edited March 2019
    I worked with Tim and the service team to resolve this matter. FlexRadio paid to have it returned to Austin, they fixed the issue rapidly and professionally. It was returned in a timely fashion and I am very pleased. I am very happy with the whole FlexRadio team.

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