Unable to Connect to Flex 6400 Using Certain Remote ISP Providers

Rex K0KP

Jim Gilliam

k0eoo

Ted VE3TRQ

If SmartLink were to keep separate information about the radios at a site, it would be possible that SmartLink could be supplying a different IP address for each radio. But then I don't know how SmartLink is implemented, so the statement above is full of "if", "could" and "would" :-) Perhaps in the above scenario re-registering the radios may produce a different result. My shot-in-the-dark.

Rex K0KP

Dennis and Ted - thanks for the input!  ... I think Smartlink should not show "go green - the network is good" when the "Test" button is clicked if the 6400 were off or otherwise not available due to an IP issue. 

Further it was tested repeatedly by more than one other station at different locations using one of the "good" ISPs at the remote and those tests accessed the 6400's just prior or just after a failed attempt using one of the bad ISP's at the remote end.

I'm stumped.  Just a hunch, but could it be that the 6400 generates some sort of anomaly in it's data stream that other models like the 6700 are not?  Something perhaps that some ISP's are more tolerant than others to allow 6400 data across their networks?   .

Steven WA8Y

I have Charter/Spectrum and I used dyndns to keep track of my ip address.

Rex K0KP

Dave, KY0L

Are you able to change the port numbers required for your remote control? Maybe different port numbers will get through different internet providers. Have to tried running your internet connections through a VPN tunnel? Perhaps if your remote connectivity traffic is being run inside a VPN tunnel, the port traffic that’s required for the Flex radio remote control to function might be able to pass through with that port traffic is inside of a VPN tunnel Dave KY0L

Dale LeStourgeon