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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
My 6300 will no longer start - message "no radio found
VA6FH
Member ✭✭
My 6300 stopped communicating with my computer - using version 2.3.9 but cannot upgraded nor downgrade
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Answers
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Turn off the radio AND unplug power then try to restart0
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Didn’t t realize you were using a router... have you tried connecting the radio directly to the computer??0
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The router is for the wireless connection from the computer to the outside world. The is a CAT5 connection from the radio to the computer.0
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Have you tried plugging the radio into the router instead of the computer?
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Look at any software firewall program that may be blocking it.0
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No … I have never had to do that before … I do have access to the internet from that computer,
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When I first got my 6300, There was an update that caused my radio to not connect directly to my computer, but it would connect via a router. Had something to do with how the IP addresses are assigned.0
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I am doing that now ...0
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Auto assign.0
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I thank you all for your help … I moved the radio software to another computer and it seems to be working very well. I guess that I have some sort of wireless/connectivity problem that I need to sort out, but for now … Thanks … Don0
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Don,
You might want to check your firewall settings. I use Avast security software and every so often it blocks my radio and I have to reset the firewall parms.
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Even though its on Auto assign (DHCP) you would want to check and see what IP address the PC is getting. Just because it is asking for an IP address does not mean it is getting one.
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