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How to open a Service Ticket?Since moving my flex won't communicate with my computer. It seems to ha

My Flex 6500 had been on version 2.49. Since moving to Florida I can't get the Flex to work wiyh my computer. I had my Flex set up to operate remotely. When in Maryland I connected to internet via a cable modem. Here in Florida I have to use a DSL modem. When reloading the Flex Software I get an error message that say and older version of VSP exsist on your cfomputer but I am unable to find and remove it. 

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