Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
I am getting an error code "IPersistfile - failed code 0x80070002" with SDR_v2.4.9
Ernest
Member ✭✭
Latest SmartSDR v2.4.9 comes up with this particular issue.
However, the F-6700 works fine with both DAX and CAT. Using FT8, CW,SSB etc...
If the error flag did not comes up, I would have said "my radio is working GREAT."
I have summited a helpdesk ticket.
However, the F-6700 works fine with both DAX and CAT. Using FT8, CW,SSB etc...
If the error flag did not comes up, I would have said "my radio is working GREAT."
I have summited a helpdesk ticket.
0
Answers
-
Hi Ernest,
According to the Microsoft Forums website that error code seems to be associated with a disk corruption. Suggest trying chkdsk and in an elevated admin powershell command window:
sfc / scannow
GL
_..--
k3tim / 71 -
In the past we've said this is usually caused by a corrupted install image. Apart from checking your disk for non-recoverable errors (described above), throw out the installer image and go get another. I think that has been the solution in the past.2
-
K3TIM & NX6D,
I will follow your instructions and I will let you know tomorrow. Hopefully, I can get it resolved before Flex calls.
0 -
If you are using Windows Defender as your anti virus program, I believe this is related to the Controlled Folders access which will not allow certain folders such as Documents and Desktop to be modified by programs such as the Flex update. You can turn off Controlled folder access temporarily for the update if you want. I will do more research into the problem unless Flex has an answer for us. I also ran into this problem during update but it did not affect anything here except the shortcut Icons were not installed on the desktop, I had to manually add them to my system.
1 -
Problem solved!
Thanks to K3TIM - NX6D - K4JAF
I recomposed their suggestions to highlight their information how I solved these issues.
1.The Microsoft Forum indicated that these error seems to be associated with a hard disk corruption. They suggest trying performing a CHKDSK for a possible hard drive error.
2. This is caused by a corrupted install image. Delete the installed image (SmartSDR vX.X.X) and download a new SmartSDR vX.X.X.
3. If you are using Windows Defender as your antivirus program; go to window START, Window Defender Security Center and click (open) Virus & threat protection, click on Virus and threat protection settings. You can turn off Controlled folder access temporarily, for the update.
4. Download SmartSDR vX.X.X from FlexRadio web page "SOFTWARE" this may be the secret: I was downloading SmartSDR from "SUPPORT cloud Download." This appears to be unusable; since the error reappeared several time that I try.
A. I turned the computer and the radio off after each steps above.
B. After step #4 the radio was turned on. No more error code! SmartSDR v2.4.9 DAX and CAT icons appeared on the desktop and the Flex-6700 was back on the air.
C. Don't forget to turn step #3 back on.
I hope that this will correct and solve the error code issue for you too.
0
Leave a Comment
Categories
- All Categories
- 289 Community Topics
- 2.1K New Ideas
- 529 The Flea Market
- 7.5K Software
- 6K SmartSDR for Windows
- 146 SmartSDR for Maestro and M models
- 357 SmartSDR for Mac
- 249 SmartSDR for iOS
- 229 SmartSDR CAT
- 171 DAX
- 352 SmartSDR API
- 8.7K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 20 FLEX-8000 Signature Series
- 840 Maestro
- 43 FlexControl
- 847 FLEX Series (Legacy) Radios
- 793 Genius Products
- 415 Power Genius XL Amplifier
- 277 Tuner Genius XL
- 101 Antenna Genius
- 243 Shack Infrastructure
- 166 Networking
- 404 Remote Operation (SmartLink)
- 129 Contesting
- 630 Peripherals & Station Integration
- 125 Amateur Radio Interests
- 867 Third-Party Software