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DAX audio gone completely

Justin
Justin Member
edited February 2019 in FLEX-6000 Signature Series
When installing 2.4.9 I had a DAX audio error screen appear. After rebooting the PC it was still there so removed the DAX audio list form the device manager and re-installed. Howeveer, although the re-install completed without error, the DAX audio drivers/devices did not re-appear in the sound source/destination list and therefore, cannot be used with the radio.

Any ideas how to fix?

I cannot uninstall and re-install manually as they are not there.

Justin G0KSC

Answers

  • George KF2T
    George KF2T Member ✭✭✭
    edited February 2019
    Hi Justin, do you have a PC connected to the Flex you can get to by RDP or VNC.? Is there a way to do a remote on/off (relay closure device)? What are you using on the remote end?
  • Jim Gilliam
    Jim Gilliam Member ✭✭
    edited October 2018
  • Justin
    Justin Member
    edited October 2018
    Hi,

    The flex is on my local network. the problem is the DAX devices are no longer installed on my PC. If I remote to my Spanish home PC (I am in the UK) and boot the client there, I can connect the the 6700 here and DAX works fine as it is still installed on that machine and did not have the same fault upon install

  • Justin
    Justin Member
    edited October 2018
    Thanks but guess you did not read as far as the point that I cannot uninstall because they are not there to uninstall

  • Justin
    Justin Member
    edited October 2018
    Hi Jim, thanks again for this link. Even though there was nothing there, I followed the uninstall directions, restarted the PC and run CCcleaner to remove any unwanted registry entries. I also run the Flex uninstall form registry commands too. The final precaution I took was to delete the Flex Radio folder wihtin 'Program Files' and install into a folder of a different name and now all is working again.

    Thank you for the suggestions!

    Justin G0KSC
  • Jim Gilliam
    Jim Gilliam Member ✭✭
    edited October 2018

    Flex direly needs a better way to uninstall/reinstall SmartSDR. I spent two hours grooming my skills on this procedure and it is getting soooooo old.
  • Eric-KE5DTO
    Eric-KE5DTO Administrator, FlexRadio Employee admin
    edited October 2018
  • Eric-KE5DTO
    Eric-KE5DTO Administrator, FlexRadio Employee admin
    edited October 2018
    Note the this procedure would only be recommended in cases where a complete and total removal of all SmartSDR software was necessary.  This would be an usual situation.  The typical uninstall from Windows takes care of the critical pieces.

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