DAX errors after SDR uninstall/re-install with 6600M and 2.4.9

W5AP · October 2018

bahillen · October 2018

Jim Thanks for your input. Tim I had the windows 10 1803 problem that was fixed with the help desk taking over my machine with TeamView. This has been such a common problem and may occur again it would be helpful for Flex support to document how we or a fellow ham could correct these issues. My system works fine after fix but have a lot of extra unused items in the sound window. SO, please provide a Flex support document that explains the problem and the elements that need to be addressed. Also a process to fix our computers. In some cases a user may not be able to get the help desk to fix it. It took 5 days for help desk to coordinate the fix of my computer. Imagine a dxexpedition waiting 5 days for a fix. I know 5 days is not the norm but it was for me this one time. I have had other issues resolved by community Flex reps in hours. I understand that most people should not be fumbling around in the registry but at least explain the problem with it so we know when it is beyond our pay grade. If every computer needs custom fixes then we need help customized but even if so I woul like to understand scope of what is going on. Have not seen an explanation of the function of sound interface with the Flex software. It apparently uses the name to connect to the flex audio and data streams. My 6600 is an awesome radio and does things beyond what I have dreamed of. Help us catch up with power of our radio with supporting knowledge base. I felt a high level of confidence with Tim’s community interaction of the past but interaction has seamed to be lower recently. It helped me separate user conjecture from Flex input to the issues. 73 Bill W9JJB