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SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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Dawn Patterson is a gem!

Carl N8VZ
Carl N8VZ Member ✭✭
edited April 2019 in Maestro
Two times recently I have had orders from Flex that I needed help with to ensure they were shipped properly.  On one occasion I needed to change the shipping destination to my P.O. Box, and in the other I had to change the carrier.  In each instance, Dawn returned my email quickly and made the necessary changes in an expeditious manner.  Excellent customer service.  She's a real gem, and IMHO deserves a raise! ;-) -- 73 de Carl N8VZ

Comments

  • Lucas - W6AER
    Lucas - W6AER Member ✭✭
    edited November 2018
    I would fully agree! I have placed several orders for various things and she has always been a pleasure to work with. A+
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited April 2019
    Carl

    I work with Dawn all day long.  Her and Katie run flat out all day making sure everything that moves through the shipping dock is on track.  

    We couldn't have a better team there.

    Mike

  • N8SDR
    N8SDR Member ✭✭
    edited August 2018
    Met Dawn and Micheal both at Dayton this year, Dawn took time while there to check the status of my order and they were very busy, a few days later when I got my new rig, Dawn even placed a note in it remembering me from Dayton and I couldn't tell you how many folks she met and talked with there it. She's has very good Great customer service skills.

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