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SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
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Dawn Patterson is a gem!

Carl N8VZ
Carl N8VZ Member ✭✭
edited April 2019 in Maestro
Two times recently I have had orders from Flex that I needed help with to ensure they were shipped properly.  On one occasion I needed to change the shipping destination to my P.O. Box, and in the other I had to change the carrier.  In each instance, Dawn returned my email quickly and made the necessary changes in an expeditious manner.  Excellent customer service.  She's a real gem, and IMHO deserves a raise! ;-) -- 73 de Carl N8VZ

Comments

  • Lucas - W6AER
    Lucas - W6AER Member ✭✭
    edited November 2018
    I would fully agree! I have placed several orders for various things and she has always been a pleasure to work with. A+
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited April 2019
    Carl

    I work with Dawn all day long.  Her and Katie run flat out all day making sure everything that moves through the shipping dock is on track.  

    We couldn't have a better team there.

    Mike

  • N8SDR
    N8SDR Member ✭✭
    edited August 2018
    Met Dawn and Micheal both at Dayton this year, Dawn took time while there to check the status of my order and they were very busy, a few days later when I got my new rig, Dawn even placed a note in it remembering me from Dayton and I couldn't tell you how many folks she met and talked with there it. She's has very good Great customer service skills.

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