Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
SmartSDR v3.2.34 and the SmartSDR v3.2.34 Release Notes. | SmartSDR v2.7.3 and the SmartSDR v2.7.3 Release Notes.
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes. | Power Genius XL Firmware v3.5.23. | Power Genius XL Utility v2.2.10.
SmartSDR port forwarding fails
I've search for a few hours but did not find a solution. I have a 6400 (running the latest software) that has successfully registered with Smartlink but still doesn't pass the tests. Here is my configuration;
Comcast internet with modem in bridge mode ( doubled checked and it is) and I have a static external IP address.
Sonicwall firewall handle everything else. Yes Windows FW is shutoff on the machine running SmartSDR. I'm assuming the Flex at .24 does not have a FW blocking it.
The radio has a static IP of x.x.x.24/24. My DHCP pool starts at .100 so everything below is static. I can do an IP scan and the radio appears at the proper address.
The firewall has rules that allows TCP 4994 and UDP 4993 to go both ways.. I can watch traffic go from internal .24 to the FW.. Then I can see it come back and go from FW to .24 but .24 never answers. It is as if it is not listening. I did the manual port forwarding option as follows;
Forward TCP Port 4994 (external) to 4994 (internal)
Forward UDP Port 4993 (external) to 4993 (internal)
I've also tried disabled Enforce private IP Connections
What am I missing? is there a service not running? Am I correct to assume the flex itself is the computer communicating with the internet and the machine running SDR has nothing to do with it. I can SSH into the machine internally but obviously I don't have the password. What is the destination address I'm trying to get to? does this work like Teamviewer where Flex is in the middle?
Thanks in advance for the help.
Leave a Comment
- 16.3K All Categories
- 77 Community Topics
- 1.9K New Ideas
- 160 The Flea Market
- 5.6K Software
- 5K SmartSDR for Windows
- 47 SmartSDR for Maestro and M models
- 115 SmartSDR for Mac
- 153 SmartSDR for iOS
- 153 SmartSDR CAT
- 75 DAX
- 280 SmartSDR API
- 7.2K Radios and Accessories
- 5.9K FLEX-6000 Signature Series
- 576 Maestro
- 15 FlexControl
- 743 FLEX Series (Legacy) Radios
- 186 Power Genius Products
- 139 Power Genius XL Amplifier
- 16 Power Genius Utility
- 31 Tuner Genius
- 50 Shack Infrastructure
- 28 Networking
- 109 Remote Operation (SmartLink)
- 55 Contesting
- 160 Peripherals & Station Integration
- 64 Amateur Radio Interests
- 447 Third-Party Software