Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Always On Heatsink Upgrade?
VE5DMC
Member ✭✭
I read something last week about a field upgrade kit (larger heatsink) for users who have their radios on constantly. I did a search this morning but can't find the details. Can someone point me to the details? I purchased my 6400 from the Canadian dealer and wonder if I deal with them or FRS directly.
..Thanks, Dan VE3YXE
0
Answers
-
Dan I have not heard of this mod. However, to put you mind at ease. I have a 6500 that has been on for two years 24/7 with no cooling mod and I do not have a temp issue. My understanding it with the bigger case the 6400 has better cooling.
I also have a local friend that has a 6700 that has been on 24/7 longer than my 6500 with no issue.1 -
Dan,
If you haven't been contacted by Flex then your radio doesn't need the mod. It is only for radios delivered before April. Just keep on operating.
Mack
W4AX
Alpha Team0 -
I received my radio prior to April - I will contact the Canadian dealer to see if they know about it.
0 -
I recommend you submit a help desk ticket to Flex.
Mack0 -
http://www.flexradio.com/support/pen Radios shipped after April 12th had this done at FRS before shipping. Talk to your dealer on Radios supplied by overseas dealers that would need the PEN. 73 Steve K9ZW0
-
A lot of people that should have got that e-mail did not get it me being one of them. Had to find out about it here.
0 -
The April 12th date includes any radio that was in for any type of repairs.0
-
Send a message to pen@flexradio.com, with your radio information. You have some choices to make, including self-install of the heat sink. The capacitor install I suppose would be done by the Canadian dealer, but in my case, I decided not to have it done (although I'll probably ask Radioworld what their plan is for radios sold by them before the change at Flex).0
Leave a Comment
Categories
- All Categories
- 292 Community Topics
- 2.1K New Ideas
- 537 The Flea Market
- 7.5K Software
- 6K SmartSDR for Windows
- 146 SmartSDR for Maestro and M models
- 363 SmartSDR for Mac
- 250 SmartSDR for iOS
- 231 SmartSDR CAT
- 174 DAX
- 355 SmartSDR API
- 8.8K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 41 FLEX-8000 Signature Series
- 851 Maestro
- 44 FlexControl
- 848 FLEX Series (Legacy) Radios
- 803 Genius Products
- 421 Power Genius XL Amplifier
- 279 Tuner Genius XL
- 103 Antenna Genius
- 245 Shack Infrastructure
- 167 Networking
- 405 Remote Operation (SmartLink)
- 130 Contesting
- 635 Peripherals & Station Integration
- 125 Amateur Radio Interests
- 875 Third-Party Software