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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Customer Service
Art - N4QNT
Member ✭✭
Is anyone home?? I’ve called 4 times now for support on my new 6400 troubles.. The nice lady who answers the calls keeps saying the same thing .. no one is available but they will call back shortly.. still waiting two days now.. I have an open ticket about no 6m output and only max 45watts on 10m and gradually gets better on 40m at 92 watts out into a DL5k palstar..
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Answers
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be sure dxp is off and enable audio mtr on phone/cw mtr to see mod audio without transmitting. adjust your mic gain to close to 0 db peaks when speaking. Just some things you can check on while your waiting on the mothership to phone home.2
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Art, we are taking care of you. I'd like to reference this Community post for other that have existing support cases. Thank you.
https://community.flexradio.com/flexradio/topics/please-be-mindful-of-the-recent-win10-1803-update-p...
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