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Broken DAX channel

W2PP
W2PP Member ✭✭
edited October 2018 in FLEX-6000 Signature Series
I'm using Slice Master.  DAX channel 3 was OK.  Then I inadvertently closed a program hooked to DAX 3 via Slice Master.  Now, no program gets audio from DAX channel 3.  DAX 3 shows audio on the DAX control panel.  Tried resetting computer no change.  I looked inside HRD, under the sound card selector.  I found double DAX 1, 2, and 3 channels.  I'm using 1 and 2.  Doesn't seem to matter which number 1 or 2 I choose either works.  I looked inside Device Manger, com ports appear normal.  I looked under audio devices inside Device manager, the Flex stuff looks correct there as well.  Using latest SmartSDR and 6700 Win 10 1803. Not sure this has anything to do with the latest windows update at all.  

Suggestions???

Peter

Answers

  • WK2Y
    WK2Y Member ✭✭
    edited May 2018
    I almost hate to ask the question, but have you powered down and rebooted everything?
    73,
    Bob, WK2Y

  • W2PP
    W2PP Member ✭✭
    edited May 2018
    Bob:
        OK, I powered down re booted.  So DAX 3 is working.  However, I have double choices for DAX 1, 2,.  They seem indistinguishable functionally.  All that I posted otherwise in the original post remains true.  All OK under Device Manager with respect to COM ports and Audio devices.

    Peter

  • WK2Y
    WK2Y Member ✭✭
    edited May 2018
    Double choices? Do you mean under the RX streams you see DAX 1 twice and Dax 2 twice? That's bizarre.
  • W2PP
    W2PP Member ✭✭
    edited May 2018
    That is correct, I see double choices for DAX 1, 2 and 3.  Choose either one, they work. 
  • WK2Y
    WK2Y Member ✭✭
    edited May 2018
    I have no clue...but that's not unusual.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited May 2018
    https://community.flexradio.com/flexradio/topics/windows-spring-update-1803-tips-and-tricks

  • KM6CQ - Dan
    KM6CQ - Dan Member ✭✭
    edited October 2018
    Tim,
    I followed your dicrections here https://community.flexradio.com/flexradio/topics/important-notice-windows-10-update-1803-precautions
    And it worked for me. Nothing else would. Thank you for posting it. Redmond never did do a good job of copying the Mac OS.

    Dan
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited May 2018
    Peter (W2PP) if you are still having DAX issues and none of the recommendations on the Community have helped, please open a HelpDesk support ticket.

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