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FLEX-6400M - fan noise?

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W8QB
W8QB Member ✭✭
edited June 2020 in FLEX-6000 Signature Series
I took delivery of a FLEX-6400M this evening and am hearing a loud rattling sound when the radio is powered on.  The rattling noise apparently is fan blades that are brushing up against something inside the chassis.  I contacted the Help Desk after hours this evening but do not expect to hear from anyone until tomorrow morning.  Meanwhile, I would appreciate any related thoughts.  Thank you!

Answers

  • Wendell - N4VLK
    Wendell - N4VLK Member ✭
    edited February 2018
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    Sorry to hear that Doug, my 6600M is extremely quiet.  Good Luck!
  • W8QB
    W8QB Member ✭✭
    edited April 2019
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    Hi Wendell.  To clarify, this is not a "my fan is too loud" issue.  Rather, the fan blades apparently are brushing up against something inside the chassis.
  • Matt (K0KB)
    Matt (K0KB) Member ✭✭
    edited October 2018
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    Bummer, Doug! It must have taken a **** of a jostle during shipping. If you havent dealt with flex service before you will at least be pleased to hear that they are really top tier.
  • W8QB
    W8QB Member ✭✭
    edited April 2019
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    The radio was picked up in Austin yesterday evening and UPS delivered a mere 26 hours later.  It is hard to understand how it could have been jostled during the brief trip from Austin to my location in the Dallas area.
  • Alan WA4SCA
    Alan WA4SCA Member ✭✭
    edited February 2018
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    Years ago, my VU5K had a similar rattle on arrival.  After I cracked it open, I found that whoever assembled it had simple wadded the power cord for the main cooling fan into a ball and shoved it behind a ribbon cable.  It had vibrated lose and was being hit by the fan blades.  Fortunately it did not get tangled.  Fixing it was trivial by adding a cable tie.  Been fine ever since.

  • W8QB
    W8QB Member ✭✭
    edited April 2019
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    I strongly suspect this is something like what you experienced, but am hesitant to look inside, because "Opening the unit may void the manufacturer's warranty".
  • FRED W9TB
    FRED W9TB Member ✭✭
    edited January 2019
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    I'll bet they tell you to take the cover off and look at it before you send it back.
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited June 2020
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    The UPS gorillas srike again! Need to be renamed Oops!
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited February 2018
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    It will not.  The parts you can't open are secured with a security label.
  • W8QB
    W8QB Member ✭✭
    edited February 2018
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    Thanks Tim.  As noted in our separate correspondence, the rattling sound was caused by a cat 6 cable that was pressing directly against the fan blades.  
  • Marc Lalonde
    Marc Lalonde Member ✭✭
    edited February 2018
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    interesting i not see yet any security label label ?
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited February 2018
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    It is a different label than what was in the 1st generation radios.

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