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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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USB Cables

Bob G W1GLV
Bob G W1GLV Member ✭✭
edited June 2020 in SmartSDR for Windows
Just installed 2.1 and one of my USB cables is hashed out. What does this mean. This cable controls my 4o3a antenna switch. I'm dead in the water right now.

Comments

  • Unknown
    Unknown Inactive Employee
    edited January 2018
    Don't give up yet,  try a power down and remove the DC for a minute or so ..    Then power up and try again .. 
  • Bob G W1GLV
    Bob G W1GLV Member ✭✭
    edited June 2020
    I followed the installation instructions completely, shutdown radio, removed power and uninstalled previous version of SSDR. Installed new version (2.1). Restarted radio no antennas. Shutdown radio, unplugged power supply and waited two minutes. Turned everything back on and antennas are OK.
    The USB cable status window still has hash marks thru antenna switch selection.

    image 
  • Bob G W1GLV
    Bob G W1GLV Member ✭✭
    edited June 2020
    I was hoping the 4o3a antenna switch and rotator genius software would have been intergrated with this version. Maybe down the road.
  • Abed - AB5ED
    Abed - AB5ED Inactive Employee
    edited January 2018
    Bob, the hash means that the radio thinks the USB cable is unplugged.  Have you tried unplugging and then plugging in the USB cable again?
  • Kari Gustafsson SM0HRP
    Kari Gustafsson SM0HRP Member ✭✭
    edited August 2018
    Hi Bob, how did you solve this? Run into the same problem after changing my usb hub to a newer seven port hub...73 Kari
  • Bob G W1GLV
    Bob G W1GLV Member ✭✭
    edited August 2018
    If a cable is plugged into one the usb sockets and is not connected at the other end it will be hashed out.

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