Error on Maestro Screen

[Deleted User]

Been getting this error on Maestro . . . Any Ideas

Burch - K4QXX

I've not gotten that first screen but I have gotten the "waiting on hardware initialization" several times in the past.  When I get that screen, I put into AC power and reboot.  Sometimes it takes several tries but it has always eventually booted up correctly.  It will then usually work fine for awhile.

Burch

Sergey R5AU

Steve , probably external board disconnected , necessary to check USB connection inside

[Deleted User]

It starts with this



I am on AC power.

What External Board???

Sergey R5AU

Oups, interesting case, in one side HW not initialized and in other side client connected and tells what radio occupied by other client. So , Steve, for now, after ac outlet connected and Maestro power off/on , both messages appearing again ?

[Deleted User]

AC was never disconnected. It will sometimes work for days before the message appears. No message will not appear again.

Steve K9ZW

If this is repetitive, suggest you open a Help Ticket Steve KK9W.

FRS has some techniques that can help, or unfortunately in some cases errors signal that the Maestro needs to go in.

GL and 73

Steve K9ZW

Sergey R5AU

You are right Steve, some time electronics is a science about contacts knowledge ) and we should support knowledge base collection on FRS side

Tim - W4TME

I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  Please respond using the HelpDesk ticket for issue resolution.

If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.

Russ K5OA

Hi Tim, my new out of box is giving 152 error but have seen the x,y,z stuff as well.  Put in the ticket and it has never come up yet with a display of slice but knobs and is actually controlling the 6600. But gives loading forever never does come up

Ray - K6LJ

I had a similar issue while traveling. Since I live in Austin area I took it in. Found a loose connector inside the Maestro. Good luck

Johan / SE3X

On my prevoius, the older model, I had the second screen a couple of times. Turned out to be DC plugg not always making contact. Pulled it out, then back again, and it worked again. Replaced the DC cord and it seemed to fit a bit tighter, problem solved. I would double check if I was you.