Flex 6500: ERROR FPGA Fan Shutdown

Paul Tittensor

I'm on holiday with my Flex 6500.  It worked fine at hom eyesterday but after a day in the car in its box it, when I power on it calibrates for a bit and then hangs with the message "Shutting Down. ERROR.  FPGA Fan Speed".  How do I get it working again?

Thanks,

Paul

ctate243

open a trouble ticket..  this needs to go home to the mother ship.

David

You would be best to open a ticket with Flex on this one. I think it might need to be returned for service.
https://helpdesk.flexradio.com/hc/en-us/requests/new

Paul Tittensor

Thanks for the advice.  Tickets submitted.  73s  Paul

Cal N3CAL

Hi Paul,

I had to send my 6500 back to Flex for this same issue!  It was less than 6 months old at the time.  It seems there has been several of these fan issues/failures and I'm concerned about it.    

Cal/N3CAL

N6OIL

Sent mine back twice, third time got a new radio. Great service regardless they stepped up and took care of the problem. I think they got bad batch of fans. Oh to be clear the 3rd was not for the fan, the RF desk had stopped working. Waiting on feedback on what went wrong.

Tim - W4TME

Thanks.  We'll get you taken care of.