Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Flex 6500: ERROR FPGA Fan Shutdown
Paul Tittensor
Member
I'm on holiday with my Flex 6500. It worked fine at hom eyesterday but after a day in the car in its box it, when I power on it calibrates for a bit and then hangs with the message "Shutting Down. ERROR. FPGA Fan Speed". How do I get it working again?
Thanks,
Paul
Thanks,
Paul
0
Comments
-
open a trouble ticket.. this needs to go home to the mother ship.
1 -
You would be best to open a ticket with Flex on this one. I think it might need to be returned for service.
https://helpdesk.flexradio.com/hc/en-us/requests/new
1 -
Thanks for the advice. Tickets submitted. 73s Paul
0 -
Hi Paul,
I had to send my 6500 back to Flex for this same issue! It was less than 6 months old at the time. It seems there has been several of these fan issues/failures and I'm concerned about it.
Cal/N3CAL
0 -
Sent mine back twice, third time got a new radio. Great service regardless they stepped up and took care of the problem. I think they got bad batch of fans. Oh to be clear the 3rd was not for the fan, the RF desk had stopped working. Waiting on feedback on what went wrong.0
-
Thanks. We'll get you taken care of.0
Leave a Comment
Categories
- All Categories
- 275 Community Topics
- 2.1K New Ideas
- 517 The Flea Market
- 7.5K Software
- 6K SmartSDR for Windows
- 143 SmartSDR for Maestro and M models
- 345 SmartSDR for Mac
- 247 SmartSDR for iOS
- 228 SmartSDR CAT
- 167 DAX
- 350 SmartSDR API
- 8.7K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 832 Maestro
- 43 FlexControl
- 842 FLEX Series (Legacy) Radios
- 785 Genius Products
- 413 Power Genius XL Amplifier
- 273 Tuner Genius XL
- 99 Antenna Genius
- 236 Shack Infrastructure
- 161 Networking
- 397 Remote Operation (SmartLink)
- 121 Contesting
- 614 Peripherals & Station Integration
- 122 Amateur Radio Interests
- 850 Third-Party Software