Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Missing DAX Drivers After upgrade

Nick
Nick Member ✭✭
edited March 2017 in SmartSDR for Windows

Comments

  • Terry K8EET
    Terry K8EET Member ✭✭
    edited September 2016
    https://helpdesk.flexradio.com/hc/en-us/articles/204017069-How-to-Manually-Re-Install-DAX-Drivers
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    The reason you are having the "usual" problems is because of unnecessarily removing drivers that should not be removed.

    Never manually uninstall the DAX drivers or the FlexVSP drivers unless you are explicitly instructed to do so.  There is only one way to uninstall the DAX drivers correctly and that is by using the SmartSDR uninstaller or manually (which is referenced in Terry's post above)

    This step is totally unnecessary for most software upgrades and will result in issues like this.

    I have uninstalled literally thousands of versions of SmartSDR and I NEVER uninstall the DAX driver or FlexVSP.  Never.  Ever.  I recommend everyone follow the same best practice for the most optimal new software installation experience.
  • Joe WD5Y
    Joe WD5Y Member ✭✭
    edited January 2017
    I totally agree on this as I removed everything as you did Nick and worked two days on problems. Dax and cat errors. The manual re-installs on both Dax and cat will resolve the errors if needed on one or both. 73's Joe WD5Y

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories