Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
maestro delivery
Answers
-
Mike, those customers outside of USA generally have to buy their Flex gear via distributors. You may find that some distributors put in orders for future customers, a long time ago. In fact, well in advance of those individual customers placing an order with the distributor. So it seems 'quick' but actually isn't because the distributor will have joined the queue quite a while ago. 73 Paul M0CVX0
-
Ditto. I see several now placed in 10/15 and 11/15 that have received invoices. I placed mine 9/14/15 and have received no invoice.
0 -
KD4HSO - I recommend contacting Sales (sales@flexradio.com) if you feel there is an issue.1
-
Paul pretty much explained my situation. I did not stop to think about the distributor angle. According to folks at Flex, I should see my invoice in 2 or 3 weeks. I will post when I do. Regards, Mike
0 -
As a prospective buyer, I called in today and was told 3 to 4 weeks waiting time if I purchased the Maestro today. If people who purchased last year are still waiting what are the odds that a purchase in the next few days will see a ship date in the next few months or even this year? I will only have 30 days to return the Flex 6300 (not saying I would), I would prefer to use both the 6300 and Maestro together and decide during the same window so to speak, not sure if I want to pull the trigger knowing there is such a backlog.0
-
The odds are essentially 100% that you will receive a Maestro in approximately 4 weeks. Basically what you were told when you called in.1
-
Tim,
I don't mean any disrespect by my post. I'm ordering the combo now and will use a laptop, desktop or iPad to control the 6300. If you're the same person I spoke to earlier, thanks for all of the information!
I'm looking very forward to using this all over the house. I'm keeping the Yaesu MP1000 Mark V, it's simply too nice to let go of but not sure how much use it will get going down the road.0 -
Here's my order chronology. I don't know if this is a fluke, or a new push to move them out faster, but they shipped mine the day after I paid the updated invoice. I'm certainly not complaining!
Preordered: 28 Oct 2015
Invoice rcvd & paid: 09 Jun 2016
UPS origin scan: 10 Jun 2016 !! for delivery next week
1 -
I held back while waiting for somebody to post his impressions of a Maestro he picked up today.0
-
I don't know if I could have been that patient. I'm doing more research tonight, a YouTuber picked up his Maestro today and posted a few videos, I didn't realize the Maestro didn't come with batteries, for a unit that cost just a little bit less than an Icom 7300 I'm a bit put off by that. I'm going to sleep on it and make a final decision some time tomorrow.
Not that a lack of batteries will stop me, I just need to figure out what I want to buy, thanks for the info.0 -
From what I understand there are now tight restriction on shipping batteries by air0
-
Doing a quick search I find nothing that would restrict including batteries within the US, maybe where you live this might be the case, I'm not sure. In the end I'll buy batteries from Amazon or eBay but they really should have been included for a device that costs almost as much as a transceiver.0
-
My Apologies to MasterCard commercials Battery cost - $20 Product liability cost - priceless Sorry but FlexRadio will not be in the business of shipping LiPo batteries.1
-
Gerald,
Is there any chance of Maestro giving the charge level? For example, the current battery symbol would indicate the charge level. Currently I must remove the battery door to see the charge level of the battery.
Jim
ka7gzr
0 -
Charge level indict ion was answered previously. 'The issue is that these battery packs do not normally have an external charge sensing level indication line and the packs are designed to provide an near constant 5.2V output until depleted. So there is no way to externally detect charge levels.1
-
"FlexRadio will not be in the business of shipping LiPo batteries". Every single laptop sold, tablets, phones etc come with these very types of batteries, am I missing what the product liability cost might be?
I'm not trying to be a **** about it, I'm trying to figure out how FlexRadio can't (or won't might be more appropriate) do what so many thousands of others do without issue.
I like the product, I'm most likely buying the 6300 / Maestro kit, it's sitting in the shopping cart. It's just for the kind of money these devices cost I'd like to clear up what shouldn't be considered product liability.
I'm new to the SDR game, so I'm curious.0 -
Tablets etc use specific purpose built batteries designed for those devices In order to save costs, Flex chose to use external LOW cost LiPO batteri4s that are used as USB charge devices which are readily available from Amazon for $20. When you build and ship a device with a purpose built battery, you need to go through a lot of expensive testing and approvals. The cost of such would be cost prohibitive over a small run like Maestro .. Even then there are strict regulations and restrictions on shipping and in some cases it's impossible to send them by air. To many parts of the world. Plus you open yourself up to product liability issues if the batteries fail or catch fire. Further the current design allows you to be able to use extra low cost batteries if needed. Bottom Line: unless hams were willing to pay a lot more than $20 for a battery , a battery is not included.1
-
Well without the resources of an HP or company like that I can see how it could cost a lot more to design. Personally, if we're spending $3,700 on the 6300 with the Maestro I'd prefer to buy the good battery over the low cost one and lower the chance of having an issue.
Last question, do you have the link for the battery they recommend? I'd like to have that here for when the Maestro arrives.
Thanks for the responses, have a great night!0 -
I pulled the trigger on the 6300, Astron PSU and Maestro, woot woot!0
-
Im sure youll love the new flex combination. I have had my 6500 nearly 2 years. Its been on everyday (when im home) and love it. Now with the new maestro its even better. Nearly 40 years a ham, and I can say its the best radio Ive owned, even better than the FTdx5000 that sits beside it (which hardly gets turned on now)3
-
-
I don't mean to Hijack this thread but I do have a quick last comment on the LiPo battery.
I'm a little confused here but I think that Flex is already shipping LiPo batteries in the Maestro. I believe the internal battery-the one that holds the Maestro up during battery swaps- has a charging system and it is a LiPo battery?
Most likely a small battery.
Jim
ka7gzr
2 -
I agree with Howard- this is a good battery with a slick indicator for charge level.
Jim
ka7gzr
1 -
I have a 6300, I can't find the trigger.
1 -
It's on the Maestro..1
-
Tim, looking forward to getting it, hopefully getting some family members involved once they see they can be anywhere in the house to operate.0
-
Wayne,
I have a Yaesu MP1000 Mark V, not in the same class as the 5000 but a pretty good rig. Ever since I got the SDRPlay the Mark V has been idle (been listening mostly) and being able to pick a signal from an entire band has been incredible.
I was going to configure the SDRPlay as a panadapter but not going to worry about that now the the Flex combo is on its way.0 -
Those batteries, correct me if I'm wrong, they put out so little that they couldn't cause a fire or similar problem if they tried.0
-
Burt, do you like the 6300?0
-
If WAN wasn't coming I would sell it. The KX3/PX3 combo just works,, I have used it on Cw, PSK, RTTY and it copies CW no configuring this, configuring that and facing towards Mecca. Since April I used the 6300 once and the KX3 for 90% of my contacts.
1
Leave a Comment
Categories
- All Categories
- 289 Community Topics
- 2.1K New Ideas
- 534 The Flea Market
- 7.5K Software
- 6K SmartSDR for Windows
- 146 SmartSDR for Maestro and M models
- 360 SmartSDR for Mac
- 249 SmartSDR for iOS
- 230 SmartSDR CAT
- 172 DAX
- 352 SmartSDR API
- 8.8K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 26 FLEX-8000 Signature Series
- 850 Maestro
- 44 FlexControl
- 847 FLEX Series (Legacy) Radios
- 796 Genius Products
- 416 Power Genius XL Amplifier
- 277 Tuner Genius XL
- 103 Antenna Genius
- 243 Shack Infrastructure
- 166 Networking
- 404 Remote Operation (SmartLink)
- 130 Contesting
- 631 Peripherals & Station Integration
- 125 Amateur Radio Interests
- 870 Third-Party Software