maestro delivery

Lewis Cheek

Anyone receive Maestro recently, and if so when was order placed?

Received notice to pay invoice a week ago, nothing since from  FRS.

Just curious.

Lew
N4CO

KD4HSO

When did you place your order?  I ordered 9/14/15; no invoice yet.

Lewis Cheek

1 Sept.

Larry W0NQW

Some of the messages listed in this community providing order dates and about receiving invoices have been confusing to me.  On 02 June someone stated they order in October 2015 (no day give) and they have received their invoice and their Maestro had been shipped.  Now KD4HSO stated he has no invoice with an order places on 14 Sept.  Does not make sense to me.  What I am reading here does not provide information I can use to estimate the delivery of my 28 Oct order.  Maybe people do not remember when they placed their order.  Not for sure why I even read these messages.

Larry
W0NQW

Steve (N9SKM)

if you paid a week ago expect it to ship in the next few days. I believe my paid invoice said to allow 2 weeks.

Jay Nation

Steve
Aren't you ignoring the backlog?
73, Jay - NO5J

Steve (N9SKM)

When i paid my invoice they said on the invoice to expect it to ship within a couple of weeks. I paid on a Monday and it shipped the next Tuesday.

Jay Nation

Steve
Ok now I get it, I thought you mean't that you had purchased and paid for it last week. Sorry! Never mind! Waiting to pay has me all edgy.
73, Jay - NO5J

Simon Lambert

Ordered since January by Radioworld Toronto and still nothing and disappointment .

KD4HSO

I ordered mine 9/14/15; it's right there when I log into the flex ordering page; no invoice yet.

Tim - W4TME

I'd like to jump in here and clarify a few things.  I know those who have ordered and are still awaiting delivery are experiencing a high level of anticipation.  We understand this very well and are doing everything humanly possible to eliminate the backlog of Maestro orders as soon as possible.  Please keep in mind that...

1. We had a significant backlog of Maestros orders to fulfill. 
2. Distributors are receiving their allotments in the same order as customers who purchased.  It is a FIFO system.  First to order, first to receive.
3. Orders placed now are not being fulfilled.  They are in the same FIFO queue as all previous orders
4. It takes time to manufacture, assemble, test, package and ship a Maestro.
5. We are shipping them as fast as we can while maintaining high-quality standards.
5a. We are shipping them as fast as we can while maintaining high-quality standards (added again for emphasis)
6. Dayton always slows down the shipping processes due to the number of radio orders that have to be shipped.
7. We have added temporary help to assist with shipping.
8. Last but not least, we anticipate that we will have the entire backlog cleared in about 4-5 weeks barring any unforeseen circumstances.

So I ask please be patient.  We will be getting to you promptly.

Simon Lambert

Thank you so much for all its details!!!

Regard's

Simon-ve2sim

Keith Hamilton

Maestro is worth the wait! Trust me!

KF4HR

I just received my Maestro Invoice.  My pre-order was placed on October 16, 2015.  Katie tells me it  should ship within a week. 

Lewis Cheek

Butch, did you call and ask about shipping date, I just paid my invoice and did nothing else, maybe I should check, but hate to bug them.

Lew
N4CO

Brent Parker

Ordered on-line October 28 2015. Received notice to pay balance today June 9, 2016. Noticed said it would ship in about 2 weeks.

Sounds like they are making good headway into the backlog, and they expect to have it cleared in 4-5 weeks.

Hum.....So, wondering if it will be here just before or just after field day?? 

W8XG Brent

k3Tim

It took mine about 5 biz days to hit the shipping dock. Ground UPS added another 5 biz days. That's cutting it a bit thin so a faster shipping method may be needed.

k3Tim

N9VC

Hi Tim,

You say FIFO but I see two op's have now
received their invoice to pay who placed
orders after me. KF4HR and Brent Parker.
I placed my order on Oct 8th, so has the
FIFO rule's changed or are they in error
with their posts.

73, Jim N9VC

N9VC

Here is the invoice I received from Flex.


Phone: 512-535-4713
orders@flex-radio.com
Order Notification

Jim Batka,

This email is a notification that your order is processing. Please contact us if you have any questions about your order.

Thanks for using FlexRadio Systems.

Order Information
Additional Information

Order number: AB-9186
Order Date: 10/8/2015

Account Info:
Login: n9vc@arrl.net
Pass: ******


Billing Address
Payment Information


Jim Batka
n9vc
n9vc@arrl.net
7154596946
8271 HOLLYWOOD RD
NEKOOSA, WI 54457 US

Payment Method
Online Credit Card

Hope something did not go awry when I ordered the
adjustable feet. I did the $100 deposit back in October.
Please answer here.

73, Jim N9VC

Burt Fisher

Thin for what?

Mark - K9MQ

Preordered on November 1, 2015 and I just received my invoice this afternoon.

KF4HR

Hi Lew.  After I added some accessories and received an updated Maestro invoice I exchanged email with Katie.  She said my Maestro should ship within the week.  I have not received an exact shipping date or tracking number yet.

Lewis Cheek

Good, mine left today, should be here Tue. Planning to add a fiber link so I can connect Maestro, Flex and computer and have some form of isolation to DSL system.

I don't know about you, but we get some very bad thunder storms around my qth.

Lots of high end equipment for  lightning to get to into.

Lew
N4CO

k3Tim

Thin wrt timing for field day: 时间卡得很紧, 时间紧迫…

Burt Fisher

wrt?
I am glad you added Chinese because that is what your English is like to me

OZ5ABV

I ordered mine end of April this year. And i got it 2 june.
That is quick maybe too quick. Look at the picture and find 2 errors.

Tim - W4TME

Contact Sales (sales@flexradio.com) if you have a question about your order.

Lewis Cheek

I wonder why function keys are right to left, maybe this is version for left side of road drivers ?

N9VC

Tim,

Thanks for your attention to the matter. I appreciate your help.

73 to you and Flex, Jim N9VC

Tim - W4TME

OZ5ABV - please contact your distributor about the issue with the buttons being installed out of order.  I apologize that this was not caught by our QC processes.  I have addressed this with our manufacturer.

mlstutler

Wow folks ordering their Maestro 2 months after I order mine and receiving theirs.  What gives? 

Mike, W8MLS