SmartSDR v3.3.32 and the SmartSDR v3.3.32 Release Notes | SmartSDR v2.8.0 and the SmartSDR v2.8.0 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.6.24 and the Power Genius XL Release Notes v3.6.24
Tuner Genius XL Utility v1.1.8 and the Tuner Genius XL Release Notes v1.1.8
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I think you deserve an apology
About a month ago I responded to a FlexRadio Community post titled “SSDR Roadmapless Future Development.” I would like to sincerely apologize for the terse tone of my response to criticism of FlexRadio regarding how we prioritize requests for specific graphical user interface (GUI) feature enhancements relative to other enhancements. I also used the term “eye candy” to characterize those requests, which was insensitive to the requests of our valued customers. I would like to ask for forgiveness from anyone offended by my post.
We genuinely appreciate all constructive feedback that will help FlexRadio improve our products and services. We also agree that GUI enhancements, which benefit a broad customer base should be considered on par with all other valid requests. My response to the referenced post clearly gave the wrong impression in this regard.
We have a formal process for assimilating, sizing, prioritizing, and assigning software development tasks. Each week the customer service and development teams along with representatives from the management team review and disposition every incoming issue from the prior week. If the an item does not fit within the current cycle or is not of a critical nature, it is assigned to the global backlog to be reviewed in conjunction with planning for subsequent releases. GUI enhancement requests are considered right alongside all other feature requests based on merit, consistency with our core design philosophy, prioritization within our overall business objectives, and broad customer applicability.
While I cannot promise when or if ever a specific feature request of any type might be incorporated into SmartSDR, I can say that we will diligently review and consider each request. We appreciate the support of all our customers and desire that you truly enjoy our products.
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